Reception / Administration Assistant - Tweed Heads

4 weeks ago

Tweed Heads, Australia Momentum Collective Full time

Posted: 04/07/2023

Closing Date: 25/07/2023

Job Type: Permanent - Full Time

Location: Tweed Heads

Job Category: Community Services and Development

**ABOUT US**

Momentum Collective is a registered charity and not-for-profit community services organisation creating real social change and inclusive opportunities. We have a proud 40 year track record operating in a suite of programs in disability, mental health, homelessness, social and affordable housing, family & domestic violence, child family and community services.

We believe in a shared or collective responsibility to help close these gaps and are looking for can do, positive people, to join our community movement.

**ABOUT THE ROLE**

The Administration Assistant/Receptionist is the first point of contact for all stakeholders at Momentum Collective’s corporate head office. You will provide excellent customer service liaising with all internal and external stakeholders to ensure that stakeholder needs are met.

**Desired Skills and Experience**:
**WHAT WE ARE LOOKING FOR**

You have excellent administration and organisational skills along with the ability to empathize with our clients both face to face and over the phone. You will have some knowledge of Community Services and Disability including complex communication and behaviours. You enjoy variety in your work and want to feel you are helping people to create a positive change in their lives.

**WHAT WE CAN OFFER**
- In-house training and career development to support your future goals
- Our Employee Assistance Program includes free counselling, well-being coaching, nutrition coaching and financial coaching
- Our BRAVO rewards and recognition program celebrates your contribution
- Salary packaging options to increase take home pay and access to discounts and rewards

Criteria:

- Certificate III in Business Administration or other relevant qualification and/or equivalent knowledge and experience
- Current Driver’s Licence
- Satisfactory Criminal record check.
- Evidence of full COVD19 vaccination
- Previous administration and customer service experience.
- Demonstrated experience in effective priority setting, planning and organising.
- Experience in a client focused position with a commitment to the delivery of quality services
- Strong knowledge of disability, including complex communication and behaviour.
- Ability to work with people with a disability of all ages, their families or carers
- Intermediate computer literacy skills including the Microsoft Office Suite.
- Demonstrated understanding of the nature of sensitive personal information and the importance of complete confidentiality.
- Strong attention to detail.
- Self-motivated and proactive

**Interested in this position?**

**For Enquiries**:please contact Tegan on 0490 520 703

We acknowledge the traditional custodians of the land on which we live and work and pay our respects to their elders past and present.

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