Billing Co-ordinator

**Job Description** Join Our Team: Accounts Administrator Needed at Animal Emergency Centre**

**Position type**:

- 2 x PT roles (job share)
- Each position is 38hrs per fortnight
- 12 month fixed term

**Locations**: Moorabbin, Mount Waverley, Frankston
**Department**: Administration
**Reports to**: Business Manager

**About Us**:
At Animal Emergency Centre, we are committed to providing exceptional veterinary care with a passion for supporting our patients and their families. We are currently seeking dedicated Accounts Administrators to join our dynamic team at our Moorabbin, Mount Waverley, and Frankston locations. This role is essential in ensuring accurate financial management and support within our hospitals.

**Key Responsibilities**:

- Conduct comprehensive audits of in-patient accounts across all locations to ensure all services are accurately captured and recorded.
- Manage client communications regarding financial matters, including payment plans and discount requests.
- Maintain detailed financial records and produce regular reports on billing discrepancies, outstanding accounts, and client deposits.
- Collaborate with team members to resolve financial discrepancies and enhance financial procedures.

**Qualifications**:

- Minimum of 3 years of experience in account management, preferably in the veterinary or healthcare sector.
- Proficiency in Microsoft Office Suite, especially Excel.
- Strong communication and interpersonal skills, with the ability to handle sensitive information discreetly.
- Empathy and professionalism in client interactions.
- Excellent analytical, problem-solving, and time management skills.

**Working Hours and Locations**:

- The position involves morning shifts in a fixed rotation, varying between 4-7 hours.
- The position includes working alternate weekends.
- The position involves working across three locations, requiring flexibility and a commitment to service continuity.

**We Offer**:

- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
- A crucial role in maintaining the financial integrity and operations of our veterinary hospital.