Manager Shared Living

7 months ago

Central Coast, Australia Aruma Full time

Do you believe in empowering people with disabilities in leading the life they want, the life they choose? If you answered yes, then we want YOU

The role of the Manager Shared Living entails overseeing the administration of regional Shared Living services. This involves guiding a group of Support Workers to provide exceptional customer service and assistance to individuals with disabilities, while striving for the best possible outcomes for customers. Central to this pivotal position is the efficient handling of the financial and operational aspects of Shared Living services. The Manager is required to allocate adequate time to each service to ensure top-notch quality, adherence to safety and regulations, and the delivery of personalized and engaging support in a premium setting.

**A day in the life of a Manager Shared Living**
- Takes charge of all facets of service provision for a group of 8 to 10 customers, delivering supports that are person-centered and of exceptional quality, aligned with customer outcomes and in accordance with Aruma's principles and values.
- Ensure all customers possess up-to-date Service Agreements, precise Schedules of Supports, and Shared Living Agreements.
- Uphold thorough and accurate customer documentation, including healthcare records, while ensuring that customer details, plan information, and progress notes are consistently and accurately documented by Support Workers, utilising the Customer Information system (SCOUT).
- Take responsibility for the overall financial well-being of regional Shared Living services, overseeing a revenue/expenditure range of $1 million to $1.2 million.
- Develop comprehensive master schedules in collaboration with Aruma's Operational Performance Unit, ensuring alignment with service and customer requirements while effectively utilising allocated NDIS funding.
- Offers round-the-clock assistance and guidance to the Shared Living portfolio via a rotating schedule, currently referred to as the Emergency After Hours service.

**Skills and Experience which will make you stand out**
- Minimum five years’ experience in a middle management role, or suitably qualified disability services professional with minimum five years’ direct experience in disability services.
- Relevant tertiary qualification/s i.e., Diploma in Individual Support, Cert IV in Individual Support / Business Management, or equivalent
- Comprehensive knowledge of human rights-based and person-centred active.
- support principles and approaches, including positive behaviour support.
- High level leadership capability with the proven ability to coach, mentor and develop high performing teams with a positive team culture.
- Strong administrative skills and the ability to work independently and efficiently.
- Confidence and capability in using a range of systems and technology.

**Benefits**
- Leadership opportunity with one of Australia’s largest and leading Disability Organisations
- A generous salary with additional benefits such as $6,500 p.a. Motor Vehicle Allowance and opportunity for up to $15, 990 p.a. NFP fringe benefit tax
- Employee benefits such as offers and discounts on health insurance and discounted gym memberships.
- Employee Assistance Program - a health and wellbeing benefit.
- Service based with work from home flexibility +Laptop+ Mobile Phone.

**Culture**

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is also BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).

**Diversity & Inclusion**

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

**How to apply**

Follow the prompts and attach an updated cover letter and resume.

Every applicant who has made it to the shortlist will be requested to provide consent and undergo a criminal record check and NDIS background check using our online platforms. It is essential to possess a valid Driver's License as well as a up to date First Aid certificate with CPR.

Aruma's Talent Acquisition Team will not require the assistance of recruitment agencies at this time - thank you. Please note that Aruma will not be responsible for fees relating to unsolicited resumes.

LI-CS

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