Shared Services Supervisor Sunshine Coast

1 week ago

Sunshine Coast, Australia Invocare Full time

The Shared Services Supervisor reports to the Shared Services Manager and works in conjunction with Location Managers to ensure:

- 1. The coordination and administration of funeral teams, provision of funeral supplies and vehicles, and repair and maintenance of company assets so that funeral services are delivered in accordance with InvoCare policies, procedures and quality standards
- 2. Human resources and the use of physical assets are coordinated and administered within budget in accordance with corporate policies, guidelines and targets, including the establishment and maintenance of a safe and healthy work environment
- 3. Financial and operational targets are achieved through operational efficiency, sound administrative practices, and customer satisfaction.
- 4. Cooperative working relationships are built and maintained within InvoCare, and these support company marketing, public relations and business development activities.

These responsibilities are achieved through excellent logistics and interpersonal skills, effective communication, development of personal and staff capability, and assisting staff through change. The Shared Services Supervisor must also assist in implementing and monitor the necessary policies, systems, procedures and support needed for successful operations.The nature of funeral services requires that managers be multi-skilled and to work cooperatively with their team. At times you may be required to perform duties not specified in this job description in order to support operations and ensure excellent customer service. The InvoCare culture of customer service means that all managers and staff not only provide excellent service to external customers, but also show the same attitude and commitment to colleagues across the company.

**Key functions**
- Ensure operations staff deliver funeral services to InvoCare’s quality standards by:

- Liaising with Shared Services Manager, Central Funeral Co-ordinators and Location Managers to ensure service delivery requirements are met, including staff implementation of instructions and special requests, and all required funeral processes accurately with attention to detail
- Managing funeral operations processes, including the allocation of human and physical resources to allow flexibility in the delivery of funeral coordination services
- Monitoring workplace and operational issues
- Promoting funeral practices and service delivery standards that meet customer and company expectations
- Preparing and monitoring administrative documents including staff rosters, daily work schedules, staff records, funeral documents and timesheets.
- Ensure compliance with InvoCare policies and procedures for company uniform, grooming, personal presentation and dress standards
- Maintain the supply of the coffin/casket range and other funeral supplies by establishing and maintaining relationships with manufacturers and distributors
- Implement local supplier agreements for repair and maintenance of company buildings, grounds, vehicles and equipment. This includes:

- Liaising with Location managers and staff to identify maintenance needs
- Establishing and maintaining supplier relationships with trades and other service providers
- Provision of services for electrical tagging and testing, safety and first aid equipment and signage
- Participate in day-to-day operational tasks such as transfers and viewings, and keeping work areas clean and tidy, when required
- Checking and authorisation of timesheets for all funeral and transfer crew

  • Builder / Supervisor - Sunshine Coast

    3 weeks ago

    Sunshine Coast, Australia Chambers Recruiting Group Full time

    Chambers Recruiting Group has a rewarding and fulfilling opportunity for an experienced builder that has a good background of working on the tools, quoting, quality checks, supervising, training, and general project management. Ideally, you'll have experience running a small carpentry business, liasing with clients, trades, suppliers, and...

  • Builder / Supervisor - Sunshine Coast

    1 week ago

    Sunshine Coast, Australia Chambers Recruiting Group Full time

    Chambers Recruiting Group has a rewarding and fulfilling opportunity for an experienced builder that has a good background of working on the tools, quoting, quality checks, supervising, training, and general project management.Ideally, you'll have experience running a small carpentry business, liasing with clients, trades, suppliers, and...

  • Site Supervisor

    1 week ago

    Sunshine Coast, Australia Fiona Watson Recruitment Full time

    Our Client is an award winning residential building group who specialise in custom, investment and terraced housing projects across South East Queensland. They have set a benchmark in innovative design and superior quality homes. They have very high standards and this is reflected throughout their business ensuring only the best product is delivered to their...

  • Landscaper / Labourer - Casual - Sunshine Coast

    2 months ago

    Sunshine Coast, Australia Fennec Services Full time

    **Casual Landscaper / Labourer Wanted: Join Our Team in the Sunshine Coast**: **Embark on A Green Journey with Fennec Services**: At Fennec Services, our landscapes are more than just spaces—they are experiences. We specialize in transforming environments through innovative landscaping solutions on the Sunshine Coast. Known for our sustainable practices...

  • Office Cleanering

    2 weeks ago

    Sunshine Coast, Australia Commercial Clean Australia Full time

    Are you looking to be paid top dollar and be rewarded for quality work Commercial Clean Australia is currently looking for reliable and driven office Cleaners in the Sunshine Coast who would be able to join the team long-term. To fit the position, you must be able to work independently without constant supervision whilst providing great cleaning standards....

  • Event Cleaners

    2 months ago

    Sunshine Coast, Australia Clean Vibes Full time

    **Events Season 2024 Casual Cleaners Needed!** Clean Vibes are specialists in event cleaning & waste management services and seeking ongoing casual staff to join our team. We are currently looking for **reliable** and **hardworking** new team members who have great communication skills to join our Sunshine Coast team. We have exciting opportunities working...

  • Administration Assistant

    3 weeks ago

    Sunshine Coast, Australia All Aspects Recruitment & HR Services Full time

    **Category**: *** **Administration** *** *** **Work city**: *** **Sunshine Coast** **Created**: *** **23.01.2023** **Casual Admin Assistant Required** *** *** **Duties include -** *** ***: - **General office admin support** ***: ***: - **Data entry into in-house programs** ***: - **Customer service** *** *** **Requirements -** *** ***: -...

  • Sunshine Coast

    1 week ago

    Sunshine Coast, Australia Coastal Babysitters Full time

    Coastal Babysitters are looking for superstar babysitters to immediately join their expanding Sunshine Coast and sourrounds team.What's In It For You?: A chance to be part of a well established company with a great reputation Be part of a fun and dynamic team Flexible schedule Meet lovely familiesIf you have: A love and passion for working with kids Blue...

  • Facility Manager

    3 weeks ago

    Sunshine Coast, Australia Redstone Recruitment Full time

    Clinical or non-clinical FM's considered - Lovely residence based on the Sunshine Coast: Exceptional support available - Lots of progresion opportunties within this large provider **Facility Manager - Sunshine Coast** As an enthusiastic aged care leader, you have the opportunity to become a Facility Manager for a lovely aged care facility on the Sunshine...

  • Machine Operator

    3 weeks ago

    Sunshine Coast, Australia All Aspects Recruitment & HR Services Full time

    **Category**: *** **Unspecified** *** *** **Work city**: *** **Sunshine Coast** **Created**: *** **16.02.2023** **All Aspects Recruitment & HR Services are currently seeking a Machine Operator for a temporary assignment with the potential to become permanent.** *** ***: - **Bells Creek location** ***: - **Monday to Friday, 9am -...

  • Machine Operator

    2 months ago

    Sunshine Coast, Australia All Aspects Recruitment & HR Services Full time

    **Category**: *** **Unspecified** *** *** **Work city**: *** **Sunshine Coast** **Created**: *** **09.01.2023** **All Aspects Recruitment & HR Services are currently seeking a Machine Operator for a temporary assignment with the potential to become permanent.** *** ***: ***: - **Monday to Friday, 9am - 5pm** *** *** **Requirements -** *** ***: -...

  • Sunshine Coast Hub Manager

    2 weeks ago

    Sunshine Coast, Australia Tourism, Innovation and Sport Full time

    Our QAS Vision is 'Inspiring Extraordinary Sporting Success' and the performance of Queensland athletes at the Tokyo Olympic and Paralympic Games was a phenomenal demonstration of that. We are on the runway to Paris 2024, Los Angeles 2028 and then onto an incredible opportunity with a home Games here in Brisbane, with the 2032 Olympic and Paralympic...

  • Labourers Sunshine Coast Region

    2 months ago

    Sunshine Coast, Australia Shadforth Full time

    Career Opportunity | Kickstart your Career in Civil Construction + Upskill - Wages Paid on a weekly basis | Local projects in Sunshine Coast Region - Previous civil labouring experience, highly regarded We're on the lookout for **Skilled Labourers**. Opportunities are located across projects in **Sunshine Coast** **Region.** **About you** Previous manual...

  • Office Cleaners- Sunshine Coast

    1 week ago

    Sunshine Coast, Australia Commercial Clean Australia Full time

    Are you looking to be paid top dollar and be rewarded for quality work with monthly bonuses? Commercial Clean Australia is currently looking for reliable and driven office Cleaners who would be able to join the team long-term. To fit the position, you must be able to work independently without constant supervision whilst providing great cleaning standards....

  • Pipelayer - Sunshine Coast

    1 week ago

    Sunshine Coast, Australia Core Talent Full time

    26 Apr 202- QLD, Sunshine Coast, Australia Casual AU$3 AU$38 per hour CivilCore Talent is working with a leading civil contractor and is looking to expand their teams across the Sunshine Coast Region.Pipelayers requiredTo be considered you must: Have experience as a pipelayer working on primarily subdivisions Able to confidently install sewer, stormwater and...

  • Radiologist Locum Sunshine Coast

    4 weeks ago

    Sunshine Coast, Australia Gorilla Jobs Full time

    Advanced technology, reporting and clinic - Part-time or negotiable hours accommodated - High earning potential This private Radiology clinic is seeking a locum Radiologist for the Sunshine Coast in January/February. The Radiologist will use some of the most advanced Imaging and Radiology services on the Coast, including low dose Digital General X-ray, 3D...

  • Concrete Labourer Sunshine Coast

    2 weeks ago

    Sunshine Coast, Australia Shadforth Full time

    Home Each Night | Local projects on the Sunshine Coast - Career Development | Upskill with Tickets + Qualifications - Career Opportunity | Practical on-the-job Learning + Entry level role We're on the lookout for Entry Level & Skilled Labourers for projects situated in the Sunshine Coast to work with our concrete teams. **About the Role**: You'll be...

  • Concrete Labourer Sunshine Coast

    3 weeks ago

    Sunshine Coast, Australia Shadforth Full time

    Home Each Night | Local projects on the Sunshine Coast - Career Development | Upskill with Tickets + Qualifications - Career Opportunity | Practical on-the-job Learning + Entry level role We're on the lookout for Entry Level & Skilled Labourers for projects situated in the **Sunshine Coast** to work with our **concrete teams**. **About the Role**: You'll...

  • Sunshine Coast Labourers

    3 weeks ago

    Sunshine Coast, Australia 360 Personnel Job Posting Only Full time

    Monday to Friday (10hrs a day) - $30-$40 per hr plus penalties and allowances - Local work in the Sunshine Coast Region scheduled for a start later this month Our construction company is seeking an experienced construction worker within the Sunshine Coast area. Engaging in construction, land development, transportation and infrastructure. You will need...

  • Administration Officer

    2 months ago

    Sunshine Coast, Australia Queensland Health Full time

    BSQSC provides Screening Mammography and Assessment Services to eligible women within two Hospital and Health Services, being the Sunshine Coast-Cooloola area of the Sunshine Coast Hospital and Health Service and the Caboolture and Kilcoy areas of the Metro North Hospital and Health Service. The Service incorporates six static services located at Nambour,...