Field Service Technician

3 weeks ago

Sydney, Australia Asahi Beverages Full time

**Your Impact**

As a Senior Field Service Technician with Asahi Beverages, you will be responsible for the service and repair of our beverage equipment. You will be joining a passionate and close-knit team who strive to deliver the best outcomes to those that we deal with every day. This is your opportunity to utilise your expertise and personality to make a difference in the lives of our customers and consumers.

Please note: This position does require that you have the ability to work on a rotating 10-week roster, you must be flexible and willing to work the occasional evening and weekend shifts as required.

**Key responsibilities include**
- Service and repair of our beverage equipment including coolers/fridges, post-mix equipment and frozen carbonated beverage machines - training on industry specific equipment will be provided
- Being the face of Asahi Beverages providing best-in-class customer service to all our customers/suppliers
- Actively solving problems and troubleshooting key issues
- Providing fault finding/diagnostic services for our customers and quickly interpreting the correct course of action
- Corrective and preventative maintenance of all equipment and problem analysis work to prevent ongoing issues with a focus on continuous improvement
- Ensuring all jobs are completed and all spare parts and consumables are accurately recorded in the electronic work order system
- Ensuring that all company workplace health and safety policies, practices and procedures are always followed whilst on duty
- Resolution of any ad-hoc issues or appropriate escalation of the issue for resolution and follow up

**About you**
- You have previous experience in a related service industry, such as small appliances, commercial/domestic air conditioning, or refrigeration
- You have a trade qualification in Air-conditioning or Refrigeration
- You possess a refrigeration handling licence and building services licence or willingness to obtain
- You can work on a rotating roster as per business requirements, inclusive of evening and weekend work
- You are a natural problem solver and aim to rectify any issues as they arise
- You quickly adapt to changing situations and have a natural ability to prioritise tasks
- You possess exceptional communication skills and the ability to deal with a diverse range of people, from our staff through to our customer base
- You have strongly developed equipment fault diagnostic skills
- You have the desire to contribute to a positive culture within the team and our organisation
- You are passionate about safety, ensuring that not only yourself but that those around you are operating in a safe manner. If you see something, say or do something
- You can work autonomously and manage your time efficiently to ensure best outcomes for our business and our customers
- You are detail oriented and possess a high level of organisational skills

**Why Asahi Beverages**

Asahi Beverages is one of the leading beverage companies in Australia and New Zealand with a rich and varied history. Comprising some of Australia and New Zealand’s most loved brands, the company’s Regional Hub is based in Melbourne with four Business Divisions - Asahi Premium Beverages, Asahi Lifestyle Beverages (formerly Schweppes Australia) and Carlton & United Breweries (CUB) in Australia; and Asahi Beverages NZ and The Better Drinks Co. in New Zealand.

There’s always a great deal going on and Asahi Beverages is committed to its people and their development. There are opportunities abound for those ready to take them

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