Product Designer

7 months ago

Brisbane, Australia Global Payments, Inc. Full time

Product Designer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**About us**

Through local expertise and global scale, we at **Global Payments** Oceania deliver market-leading technology solutions through five regional sub-brands - **Eway, Ezidebit**, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.

As pioneers within the Australia and New Zealand payments landscape, **Eway** is a leading business-to-business ecommerce provider and **Ezidebit** a digital recurring business-to-consumer payments.

**About the role**

As an integral part of our **Product & Marketing** team, deeply involved throughout the product development lifecycle, you will be responsible for creating intuitive and engaging user experiences across our range of digital products.

Working hand-in-hand with **Product & Technology**, you'll play a pivotal role in leveraging and enriching our design system to ensure a seamless integration of core design elements.

Your responsibilities will include:

- Developing a deep understanding of our target market, buyers and users and their customer journeys, how and why they use our products, using core UX activities;
- Creating relevant interactive designs artifacts: personas, wireframes, prototypes, and user flows to explore and communicate design concepts and address customer pain points, needs and desire;
- Developing and evolving mockups to the right level of fidelity (including high-fidelity) using industry-standard tools;
- In collaboration with the global design team, evolving and expanding our design system to improve the design and development workflow;
- Conducting and analysing user research to gather insights that inform design decisions (iterate and improve UX);
- Identifying opportunities for improving UI/UX across products and propose solutions that balance user needs, business goals and technological capabilities.

**About you**

You're someone who exudes a **passion for product and design,** thrives on collaboration, and excels in dynamic, fast-paced environments. You possess the experience and skills to bring your designs to fruition and champion a team-oriented approach to problem-solving. You will have a strong understanding of user-centered design principles, UX research, the ability to run workshops and collaborate with cross-functional teams.

You will also bring:

- Minimum of 5 years of experience in product design, UX, and UI design;
- Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or equivalents;
- Demonstrable experience in building and utilising a Design system;
- A robust portfolio showcasing your design process and problem-solving prowess;
- Exceptional communication skills to advocate for product design and represent user interests internally;
- Strong collaboration and communication skills, with experience working in agile teams;
- Proficiency in HTML, CSS is a plus, facilitating seamless collaboration between design and technical implementation.

**Our Benefits**

**We want you to be you At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.**

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a **flexible working** rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of **wellbeing resources** we offer, use your breaks and your leave including **Birthday Leave.**

We provide a first class **employee assistance program** that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer **12 weeks paid parental leave** for either parent as well as two weeks paid secondary carer's leave.

Celebrating together is a big part of our culture and we regularly gather for **Extravaganza and Team Appreciation Days**, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via **Reward and Recognition Programs** such as Shout Outs - recognising our people that go above and beyond and make

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