In-home Product and Design Expert

3 months ago


Brisbane, Australia Decorug Full time

$75,000 - $80,000 + car allowance/car + fuel card + super + commission
- Measure and Quoting Experience
- Growth, Learning and Development opportunities

**About Us**:
At DecoRug, we are dedicated to transforming spaces with our exceptional range of carpets and flooring solutions. We pride ourselves on delivering high-quality products and outstanding service. As we continue to grow, we are seeking an experienced Full-Time In-Home Product and Design Expert with expertise in carpet, flooring, shutters and blinds, including experience in measuring and quoting for customers.

We are looking for a knowledgeable and enthusiastic Full-Time In-Home Product and Design Expert to join our team. In this role, you will leverage your experience in carpet, flooring, shutters and blinds to assist customers with their selection needs, provide precise measurements and offer accurate quotes. Your expertise will be crucial in ensuring that our customers receive tailored solutions for their flooring projects.

**Key Responsibilities**:

- **Customer Service**: Deliver exceptional customer service by guiding customers through their carpet and flooring selections, addressing their needs and offering professional advice.
- **Measurement & Quoting**: Conduct on-site measurements and provide detailed and accurate quotes based on customer requirements and project specifications.
- **Product Knowledge**: Utilise your in-depth knowledge of carpets and flooring to explain product features, benefits and suitability for various specifications.
- **Sales & Targets**: Achieve sales goals by actively engaging with customers, recommending appropriate products and upselling where applicable.
- **Order Management**: Process customer orders efficiently, ensuring that all details are accurate and that customers are kept informed throughout the order process.
- **Inventory & Merchandising**: Assist with stock management, including inventory checks and maintaining attractive product displays in the store.
- **Team Collaboration**: Work collaboratively with team members to ensure smooth store operations and contribute to a positive and supportive work environment.

**Qualifications**:

- Proven experience in a retail sales role, specifically with a focus on carpet, flooring, shutters and blinds.
- Experience in measuring and quoting for flooring projects is essential.
- Strong customer service skills with the ability to build relationships and offer tailored solutions.
- Excellent communication skills and the ability to explain technical details clearly to customers.
- Good organisational skills with a strong attention to detail.
- Ability to work both independently and as part of a team.
- Proficiency in using measurement tools and quoting software.

**What We Offer**:

- Competitive salary and commissions.
- Comprehensive training and ongoing professional development.
- Opportunities for career advancement within a growing company.
- Employee discounts on a wide range of products.
- A supportive and collaborative work environment.

**How to Apply**:
If you are a dedicated and experienced sales professional with a passion for carpet, flooring, shutters and blinds and you have a knack for accurate measurements and quoting, we would love to hear from you.

Join us at DecoRug and help our customers create their perfect living spaces


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