Customer Service Consultant

6 months ago

Adelaide, Australia SMAART Recruitment Full time

Full time permanent position | $68,620 salary package + penalties + bonus
- Mon-Fri | Paid training | WFH 1-2 days a week after probation

SMAART Recruitment has partnered with an Australian market leader in truck and transport insurance. They are now looking for 4** Customer Service Consultants** to join the team in their state-of-the-art **Adelaide Pirie St** office, starting in March**.**

As a customer service consultant, you will be the first point of contact for their customers when they run into problems with their truck, and you play a big part in the full problem-solving cycle.

You may have to think outside the box to make sure their customers get the right help promptly.

This is a varied role that will see you work with customers as well as other service providers like tow companies and medical or incident response. The role is diverse, but you will be well equipped to handle a range of different queries and situations due to their 14 weeks of extensive paid training and onboarding.

**About the position**:

- Full-time permanent position
- $68,620 salary package (inclusive of super) + penalty rates for early/late/weekend shifts + performance bonus
- Rotating roster between 9:00am and 7:30pm, Monday-Friday
- They are a 24/7 operation, so from time to time you may have the opportunity to do an early start or late finish or work a weekend shift, which attracts penalty rates
- Charlestown (Newcastle) location, modern office
- After a 6-month probation, the role will become hybrid and you can work from home 2 days a week, on Tuesdays and Fridays
- Extensive paid training
- 4 positions starting March 18th

**What we are looking for**:

- Someone who is empathetic and enjoys helping people
- Previous experience in customer service, call center, administration, reception retail, or hospitality would be great
- Ability to think on your feet and problem-solve
- Exceptional communication skills, both verbal and written
- Experience with computer systems or affinity with technology
- Resilience and the ability to stay calm under pressure

This is a great position for anyone who is looking to join a large company with clear goals and values, great training, and a supportive company culture.

With 4 positions starting in March, this is one not to be missed. To be considered please submit your resume via the **"APPLY"** button.

Should you have any questions, please feel free to contact Will or Josh at SMAART Recruitment on 1300 762 278.

  • Customer Service Consultant

    6 months ago

    Adelaide, Australia Workskil Australia LTD Full time

    **Are you a seasoned hospitality professional ready to elevate your customer service skills beyond the hotel or restaurant setting?** We offer an exciting opportunity for you to leverage your expertise as a Customer Service Consultant! Your knack for exceptional service, anticipation of needs, and talent for issue resolution are invaluable assets in this...

  • Customer Service Consultant

    3 weeks ago

    Adelaide, South Australia Suncorp Group Full time

    At Suncorp Group, we're driven by our Purpose to build futures and protect what matters. This Sales and Service role is a key opportunity to make a meaningful difference for our customers and communities in Adelaide.We're looking for a vibrant, passionate, and customer-focused individual to join our team as a Sales and Service Consultant. As part of the...

  • Customer Service Consultant

    6 months ago

    Adelaide, Australia Rentokil Initial Full time

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis. This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make...

  • Customer Service and Sales Consultant

    3 weeks ago

    Adelaide, South Australia Telstra Limited Full time

    About the RoleWe are seeking a skilled Retail Sales Consultant to join our team at Telstra Limited. As a key member of our retail store, you will be responsible for delivering exceptional customer service and sales experience.This is an excellent opportunity to work in a fast-paced, dynamic environment where you can utilize your communication skills, product...

  • Customer Service Consultant

    5 months ago

    Adelaide, Australia Rentokil Initial Full time

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make...

  • Beauty Consultant and Customer Service Expert

    3 weeks ago

    North Adelaide, South Australia National Pharmacies Full time

    National Pharmacies is a leading healthcare provider that is committed to excellence through its values of Care, Communicate, Collaborate, and Celebrate.We are currently seeking a dedicated Clarins Senior Beauty Consultant/Beauty Therapist to join our North Adelaide Pharmacy team. This role involves providing exceptional customer service and advice to...

  • Customer Service Consultant

    1 month ago

    Adelaide, South Australia Rentokil Initial Full time

    Job Summary:We are seeking a skilled Customer Service Consultant to join our team at Rentokil Initial. This role will involve building relationships with customers, utilizing exceptional customer service skills to promote our products and services, and working closely with the Customer Service Team Lead.Key Responsibilities:Provide exceptional customer...

  • Customer Service Consultant

    5 months ago

    Adelaide, Australia Rentokil Initial Full time

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make...

  • Customer Service Consultant

    3 months ago

    Adelaide, Australia Workskil Australia Ltd Full time

    **About the Role** We are looking for staff who will predominantly be handling inbound telephone calls with a strong focus on exceptional customer service. The role supports a diverse range of customers across Australia who require support with their journey towards employment, education & training across Workskil Australia’s various programs and sites...

  • Customer Service Consultant

    7 months ago

    Adelaide, Australia Workskil Australia LTD Full time

    **About the Role** We are looking for staff who will predominantly be handling inbound telephone calls with a strong focus on exceptional customer service. The role supports a diverse range of customers across Australia who require support with their journey towards employment, education & training across Workskil Australia’s various programs and sites...

  • Customer Service Consultant

    4 months ago

    Adelaide, Australia First Mortgage Services and First Title Full time

    CBD Location - close to transport and shops Help make dreams come true Join our Passionate Customer Service Team! Both permanent and casual roles available. Contribute to Making Dreams Come True in a Dynamic International Company - Competitive pay - Flexible hours Are you ready to launch your career in the fast-paced world of financial services? Are you...

  • Sales and Customer Service Consultant

    7 months ago

    Adelaide CBD, Australia SMAART Recruitment Full time

    Base salary & commission! $85,000-$95,000 OTE - CBD Office, Monday to Friday and WFH flexibility - Opportunity to progress internally within sales and leadership **What’s in it for you?** - Competitive base salary $55,000 + super + uncapped commission - On Target Earnings of $85,000-$95,000 that are genuinely achievable. - WFH two days a week after...

  • Retail Customer Service and Sales Consultant

    3 weeks ago

    Adelaide, South Australia Telstra Limited Full time

    Telstra Retail: Exciting Part Time OpportunityAs a Retail Sales Consultant at Telstra Limited, you will be responsible for providing exceptional customer service and driving sales growth in our Modbury store. This is an excellent opportunity to build a meaningful career with a market leader in the telecommunications industry.About the RoleYou will be working...

  • Customer Service Officer

    6 months ago

    Adelaide, Australia mlcoa Full time

    **Company Description** mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We require a communications expert in customer service who is inclusive and collaborative with a ‘can do’...

  • Customer Service Ambassador in Darwin

    4 weeks ago

    Adelaide, South Australia Royal Flying Doctor Service Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at our Darwin Tourist Facility.About UsThe Royal Flying Doctor Service South Australia & Northern Territory (RFDS SA/NT) is a leading provider of aeromedical and primary health care services to people in remote, rural, and...

  • Telstra Retail: Casual Customer Service and Sales Consultant RENMARK

    3 weeks ago

    Adelaide, Australia Telstra Limited Full time

    Employment TypeCasualClosing Date2 Jan 2025 11:59pmJob TitleTelstra Retail: Casual Customer Service and Sales Consultant RENMARKJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Bookings Consultant

    7 months ago

    Adelaide Region SA, Australia Hudson Australia Full time

    Our client seeks a **Bookings Consultant / Customer Contact Consultant** to be based out of their office in the Eastern fringe of Adelaide CBD. - **Full time permanent role in organisation with excellent company culture.**: - **Free on-site car parking provided and great remuneration.**: - **A great learning and development opportunity** We're seeking a...

  • Customer Service Consultant

    6 months ago

    Adelaide CBD, Australia Workskil Australia LTD Full time

    **About the Role** We are looking for staff who will predominantly be handling inbound telephone calls with a strong focus on exceptional customer service. The role supports a diverse range of customers across Australia who require support with their journey towards employment, education & training across Workskil Australia’s various programs and sites...

  • Customer Service Consultant

    7 months ago

    Adelaide CBD, Australia Workskil Australia LTD Full time

    **About the Role** We are looking for staff who will predominantly be handling inbound telephone calls with a strong focus on exceptional customer service. The role supports a diverse range of customers across Australia who require support with their journey towards employment, education & training across Workskil Australia’s various programs and sites...

  • Overseas Customer Service Consultant

    6 months ago

    Adelaide, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...