Administration Trainee

**Requisition ID**: 55770

**Domain**: Support Functions/Admin Support

**Contract type**: Apprenticeship

**Schedule**: Full-Time

**Looking for an entry level full-time Administration role? Join Our Team at Equans ANZ & learn on the job while completing a Certificate III in Business**

Are you ready to kick-start your career in Business Administration? Equans, a leading provider of technical services across Australia & New Zealand, and globally, is on the lookout for a dynamic Business Administration Trainee to join our esteemed Electrical & Communications team in Silverwater.

You will get to work Monday to Friday in the Silverwater office with the Electrical & Communications administration team where you will learn all aspects of customer service and support for our team of Project Managers and Electricians.

**About Us**

Equans is part of a global, technical services leader, and part of the Bouygues Group. Our local team of qualified technicians and support staff delivers value for customers by balancing cost, risk, and performance, while having access to a global network of experts. We design and provide customised solutions for our clients to support them in their energy, industrial and digital transitions.

With highly qualified employees across 20+ locations in Australia and New Zealand, we provide excellent technical know-how in design, installation, and maintenance, with a unique combination of skills in Mechanical, Fire Protection, AV and Electrical and Communications Services.

**What we offer**:
We will support your growth by facilitating the completion of a Certificate III in Business Administration through TAFE.

The Trainee in-office work schedule will span Monday to Friday, 8:00 am to 4:30 pm, with allocated time during business hours to focus on your TAFE studies.

**What you’ll be learning to do**:

- Answer phones and provide exceptional customer service.
- Provide administrative support to Project Managers.
- Maintain customer service documentation.
- Follow up on any outstanding work documents and invoices.
- Assist to allocate work and schedule technicians.
- Work within customer portals to manage workflow.
- General administration duties such as:

- Invoicing (start to finish).
- Processing purchase orders.
- Ordering and management of inventory collection.
- Data entry and ad hoc duties.
- Liaising with suppliers, contractors, customers, and technicians.

**Key requirements**:

- A willing and positive attitude is a must.
- An ability to grasp concepts and pick up tasks quickly.
- Initiative to provide customer focused solutions.
- Proactive and self-motivated.
- Ability to think outside the box and to problem solve.
- Exceptional verbal and written communication skills and telephone manner.
- Capability to go the extra mile and become a valued member of the team.
- Ability to multi-task.
- Time management skills.
- Basic proficiency in Microsoft Outlook & Excel is desirable but not necessary.
- Ability to take direction and work as part of a team.
- Strong attention to detail.
- Excellent relationship building skills.

**Why Equans?**
- A great team environment.
- Growth and learning within your role.
- Strong and supportive leadership.
- Employee Assistance Program.

**Next steps**:
Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.