Long Term Ip Claims Assessor

5 months ago


Sydney, Australia AIA Full time

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

Due to growth, we have opportunities to work in our Long Term Income Protection team. We offer comprehensive training and a genuine opportunity to build a long-term career in Life Insurance Claims.

To do this successfully you will:
Proactively manage a portfolio of income protection claims
- Provide support to the team through the management of a high volume of income protection claims, processing payments and providing regular status updates to members
- Ensure that members are paid the appropriate rate and within set timeframes
- Engage with appropriate parties such as Senior Assessors or rehabilitation to ensure sustainable return to work outcomes are facilitated and expected recovery times are understood
- Insurance experience - Life, General Insurance and/or Workers Comp
- Ability to prioritise set tasks
- Maintaining quality stakeholder management/relationships
- Customer First Approach

Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone’s life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality - the world’s leading science-backed wellbeing programme - we’ve started a movement to make Australia the healthiest, best protected nation in the world.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every


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