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Service Manager

2 months ago

Leongatha, Australia Chapman Machinery Service Full time

Chapman Machinery Service

Leongatha, South Gippsland - Permanent / Full Time

**Who we are**

Chapman Machinery Service is a family run business of over 30 years selling, servicing and supporting South Gippsland’s agricultural industry. Our major partnerships are with AGCO and Kubota.

Our major brands are Fendt, Valtra, Massey Ferguson, Iseki, Kubota and Krone.

**About the role**

Join us in a growing dealership. Constantly expanding and learning, we are committed to people and our brands.

We have an exciting opportunity for a full time Service Manager in the Agricultural industry.

**Who we are looking for**

**A strong leader and coach with proven experience in training and managing a team.**

**Key responsibilities**:

- Compliance of work safety standards
- Managing the day to day operations of the Service Department
- Mentoring apprentices
- Maintaining strong customer relations
- Coordinate bookings and rosters maintaining a productive workflow
- Liaise with Sales and Parts departments for parts ordering and pre-delivery timeframes
- Service invoicing
- Assisted diagnostics
- Department reporting

**Essential requirements**:

- Diesel Technician qualification, experience in repair of Agricultural equipment an advantage
- Proven management skills and experience in leading teams
- Strong diagnostic skills in hydraulics and electronics systems
- Must have proficient computer system skills; experience in Eclipse and workshop diagnostic tools highly regarded
- Excellent communication skills
- Manual Driver’s license
- Carry out overtime during harvest season and peak periods
- Forklift License

**What's in it for you?**
- Be a part of a growing, people driven and inclusive business
- Vibrant team environment
- World class factory training at leading Agricultural Manufacturers
- Stability and career development
- Established business with over 30 years industry experience
- Opportunity to work with established brands

The successful applicant will be a leader, with strong interpersonal skills who can build solid relationships with our staff and customers.

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