Customer Field Technician

7 months ago


Perth, Australia nbn™ Full time

Job Expectations

Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help

A bit about your role

As a Customer Field Technician, located in Perth you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. You’ll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer’s premises.

Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:

- Cabling installation (copper and fibre) including jointing, jumpering and splicing
- Customer premises installation of nbn Customer Premises Equipment (CPE)
- Fault diagnosis and repair of nbn cabling networks and nbn CPE
- These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.

A bit about you

A large part of this role is working in customer’s premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.

We will also be looking for a current & clean Driver’s License and strong and personable communication skills, both written and verbal.

Life at nbn

To be part of nbn is to be part of something bigger. We’ve created Australia’s network—a network made for more.

Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It’s not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.

A more inclusive working world

Click here to see our list of employee benefits

and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any requests or accessibility requirements throughout the expression of interest process, please advises at the time of connection and we will adjust to meet your needs.

Where to from here?

Please note, this is a permanent role.

Worker Type

Permanent

Time Type

Full time

Field Base Location

Perth



  • Perth, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! A bit about your role As a Customer Field Technician, located in Perth, WA, you will play a vital role working...


  • Perth, Australia nbn™ Full time

    Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help! Our Field Service teams are nbn’s professional, trusted, and essential customer facing workforce. They’re...


  • Perth, Australia Manitou Group Full time

    Job Id: 43072- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**JOB DESCRIPTION** **Role Title** **Field Service Technician** **Role Purpose** **Is responsible to carry out site/workshop repairs and services to Customer and LiftRite equipment on site and/or the workshop** **Role Dimensions** **The role of Field Service...


  • Perth, Australia Manitou Group Full time

    Job Id: 43394- Job Family: Production- Location: Perth, AU, WA 6155- Employment Type: Permanent**Role Title** **Field Service Technician** **Role Purpose** **Is responsible to carry out site/workshop repairs and services to Customer and LiftRite equipment on site and/or the workshop** **Role Dimensions** **The role of Field Service Technician is to...


  • Perth, Australia G & M Forklift Hire Full time

    **About us** We are a leading forklift company renowned for our exceptional service and commitment to our clients. As a family-run business, we pride ourselves on creating a relaxed and supportive work atmosphere where every team member feels valued. Our comprehensive services cover all equipment brands, large and small, ensuring a diverse and engaging work...


  • Perth, Australia Technogym Full time

    Field Service Technician **Location**:Perth, WA, AU**Function/Branch**:Operations**Type of contract**:Permanent EmployeeOur Company Technogym inspires **55 million daily users** to train using our **innovative & engaging solutions for fitness, sport and health**. By promoting the **wellness lifestyle** of exercise, a balanced diet, and a positive mental...


  • Perth, Australia SMS Professional Full time

    $110K + Super + OT - Field Service Technician - Immediate Start A well renowned Global organisation within the manufacturing industry located in the Northern suburbs of Perth are seeking to expand their trades team with the inclusion of a Field Service Technician. The role will revolve around displaying a high level of customer service by servicing,...


  • Perth, Australia Linde Material Handling Full time

    Linde Material Handling is a major participant in the Material Handling industry in Australia since 1971 and now a part of the global KION Group. We’re built on a strong foundation by delivering expert service and product solutions to our customers. We believe that our success is the result of the skills and commitment from our team members. We are...


  • Perth, Australia Activetec Solutions - Scout Campaigns Full time

    **Join an industry-leading provider of maintenance and repair solutions for medical and healthcare equipment in hospitals, aged care facilities, and private homes!**: - **Ongoing professional development opportunities and all the tools you need to thrive in this role!**: - **Enjoy a competitive salary, company car, fuel card and all travel costs...


  • Perth, Australia MULTIVAC Full time

    Perth, Australien - Festanstellung - Kundendienst - field-service-technician-muau1 We currently have an exciting opportunity for an enthusiastic, experienced Field Service Technician with a focus on automated packaging and processing equipment. Working as part of our service team, you will be involved in the maintenance servicing, breakdown support and...


  • Perth, Australia HOLT EXECUTIVE Full time

    Western Australia, Perth, Australia - $120000 per annum, Benefits: Plus Commissions & Bonus - Permanent - V-32602 Holt Executive are partnered with a global satellite communications and IT systems provider that bridges the gap to ensure communications are dependable and secure allowing organisations to focus on what is important without worrying about poor...


  • Perth, Australia Komatsu Forklifts Australia Full time

    Global OEM who will invest in your development with training. - Monday to Friday 730am - 4pm - Rate: $40.88p/h plus O/T, Phone and Mobile, Company Vehicle.- _**The Opportunity**: Due to customer growth, our awesome team in Maddington are after a Field Service Technician to join Komatsu Forklifts to service our clients. This position is to provide skilful and...

  • Field Technician

    7 months ago


    Perth, Australia Astrum Recruitment Full time

    Large multi-national company - Full training provided - 4 days on 4 days off + Overtime available **Our Client** Our client are an innovative multinational who are globally recognised as one of the most successful in the Security and Cash-in-Transit industry. Renowned for their world class performance, advanced technology and customer service excellence,...


  • Perth, Australia NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Purpose/Summary: Reporting to the Senior...


  • Perth, Australia Found People Full time

    Expression of interest for experienced Audio Visual Technicians - Job opportunities based in Brisbane - Salaries ranging from $75,000 - $115,000 + **About the companies** We are currently posting an expression of interest for **Audio Visual Technicians** who have skills and experience in **AV installation **or **maintenance** or **commissioning...


  • Perth, Australia Superior People Recruitment Full time

    An opportunity exists for an experienced Field Service Technician, based from Perth. Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region (company vehicle supplied) in support of a wider national...


  • Perth, Australia Superior People Recruitment Full time

    An opportunity exists for an experienced Field Service Technician, based from Perth. Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region (company vehicle supplied) in support of a wider national...


  • Perth, Australia Endress+Hauser Australia Pty. Ltd. Full time

    **Endress+Hauser Australia **has an exciting opportunity available for a Field Service Technician for our West Australian team. The objective of this role is to minimise customer downtime and increase customer satisfaction of Endress+Hauser instrumentation and services in an efficient, safe, quality, and cost-effective manner. **Role +...


  • Perth, Australia Malcolm Thompson Pumps Full time

    Develop your career with a rapidly growing Australian business - Make your mark within a supportive, team-based culture - Attractive remuneration package + company vehicle + Employee Benefits **About the Opportunity** Due to consistent growth across our business, we are now seeking an experienced and motivated Field Service Pump Technician to join high...


  • Perth, Australia Marlink group Full time

    About us Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push...