Systems Manager

3 months ago


Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 76206
**Department**: Private Advice
**Division**: Australia Commercial
**Location**: Melbourne or Sydney
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Systems Manager in our Advice System team, you are responsible for the core system used by the Advice business, Advice Plus, a Salesforce based solution.
You will play a crucial role in translating the strategic vision set in the roadmap into an achievable and prioritised release schedule. The Systems Manager is responsible for managing the product backlog, defining detailed requirements, and overseeing product releases. By focusing on the execution of product features and continuous improvement of the Salesforce platform, the Systems Manager will drive successful product delivery and enhance the value provided to the Advice business.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Location**: open to Melbourne or Sydney
**Role Type**: 12 Month Secondment, Full time (40 hours/week)
What will your day look like?
**As a System Manager, you are accountable for**:
Ongoing management of Advice Plus, our Salesforce Financial Services Cloud CRM.
Plan and manage product releases, ensuring timely delivery of features and enhancements.
Coordinate release schedules, manage deployment processes, and oversee quality assurance to ensure successful launches.
Create, maintain, and prioritise the product backlog to ensure alignment with the product roadmap and strategic objectives.
Conduct reviews and testing to validate that new features and enhancements meet acceptance criteria and quality standards before release.
Collaborate with development teams to ensure that code and configurations meet the required standards and deliver the intended functionality.
Address and resolve any issues or bugs identified during testing to ensure a smooth user experience.
Maintain comprehensive documentation for product features, requirements, and release notes.
Perform hands-on development tasks and customisations where needed to support product features and system enhancements
What will you bring?
To grow and be successful in the role, you will ideally bring the following:
Deep understanding of Salesforce Financial Services Cloud and its functionalities, and understanding of the Salesforce tech stack.
Familiarity with financial services industry regulations and compliance requirements, particularly in Financial Advice.
Experience with agile methodologies and tools (e.g., Scrum, Kanban).
Proficiency in managing product releases, including planning, scheduling, and quality assurance.
Hands-on development skills in Salesforce or similar CRM platforms.
Effective leadership and team management skills for overseeing a delivery squad including SMEs, developers, and business analysts.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
31/10/2024, 11.59pm, (Melbourne Australia)



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