Post Placement Support/ Ongoing Support Consultant

4 weeks ago

Caboolture, Australia genU Karingal St Laurence Limited Full time

**Are you looking for your next challenge in Disability Employment Services?**

Do you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces? MatchWorks is looking for a Disability Employment Services **Post Placement Support/Ongoing Support Consultant** to based primarily out of the **Caboolture **and **Redcliffe** offices, supporting the region

**About the Job**

As a Post Placement/ Ongoing Support Consultant you will provide specialised individual support and intervention to clients who have obtained employment. You will build strong relationships with clients, employers and key stakeholders to assess, and address needs to achieve sustainable employment outcomes.
- Develop and maintain tailored employment pathway plans in conjunction with job seekers which identify specific employment outcomes, work strategies, tailored interventions (including other service providers), ongoing employment support activities and employment independence goal strategies
- Achieve job placements (repeat business) and sustainable employment outcomes
- Support clients in the workplace to maintain ongoing employment through effective post placement support, focussing on those clients in ongoing support, with intent to transition to Independent workers
- Continually survey the local job market in order to identify suitable and alternative employment opportunities, use networks of workers in PPS and OGS to garner opportunities for other job seekers
- Involvement in Supported Wage and Ongoing Support assessments
- You will be given all the tools of trade to be successful in the role, including a work phone and laptop, and either a motor vehicle or car allowance

**Skills & Experience**

We are after someone who can provide a high level of customer service and engagement to assist those in the community with various barriers to employment. This position is suited to a go-getter who has highly developed interpersonal and customer service skills and demonstrated professionalism, attention to detail, resilience and an ability to engage and influence. This is an exceptionally rewarding position where no two days will be the same.
- Proven ability to build rapport and maintain effective relationships with clients, peers and relevant agencies
- High level negotiation skills and the ability to think on feet in high pressure situations
- Ability to work within stringent KPIs and driven to exceed targets
- A strong attention to detail and administrative ability
- Proven ability to manage time and workloads effectively to business priorities in a challenging environment
- Knowledge of support services available to clients to ensure support and assistance in maintaining employment
- Demonstrated ability to work autonomously in varied locations as required, including office based & onsite workplace visits
- Drivers license and NDIS Worker screening check or are willing to obtain one

**About the Region**

This role is set primarily out of the Redcliffe office, or the Caboolture office with potential to travel all around the region. Both offices boast their own unique charm. The Redcliffe office is just opposite the foreshore looking out at Moreton Bay, and Caboolture office is situated next to the river with an abundance or parks to explore nearby. Both offices are located in walking distance from shopping centres. Nothing is too far from either of these locations, making them prime locations for your next employment journey.
- Free parking at both sites
- Great public transport and easy accessibility to the office
- A variety of restaurants in walking distance

**Why us?**

At MatchWorks, we believe everyone deserves the opportunity to work. That is why, every year, we help thousands of people from all backgrounds, ages, and abilities to find sustainable employment. We are also part of the genU family, and we proudly reinvest our profits back into the communities we work within to help people lead their best lives At genU, we’re not all the same. And that’s one of our greatest strengths. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to live our values and to succeed in our vision, we must all be active in building inclusive communities.

Here at genU we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
- genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity,_ _ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day._

There are so many benefits available when you work with MatchWorks, some of which include
- **Investment in you**:In addition to a co

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