Team Leader Credit Assessment

4 weeks ago

Brisbane, Australia Great Southern Bank Full time

**What’s in it for you?**

We want you to make an impact. You can be part of a growing and innovative organisation, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game.

You will be able to make a bigger difference with us While we might be a bit smaller than the majors, your circle of influence is infinitely greater. You will see the immediate results of your work, be recognised for your achievements, and be provided with the support you need to help balance your career.

We believe that investing in our people is central to upholding our great culture. To help you be at your best, we provide a collaborative, flexible and supportive working environment that helps you balance career, family, health, and the things you love doing. We have a variety of employee benefits that you can access from discounted financial and insurance products, a variety of leave options, and benefits and incentives covering, health, wellness and lifestyle options. Read more about these exciting benefits on our careers site

***About the role**

You will be a Team Leader within Operational Credit & Decisioning. This falls under the Operations and Continuous Improvement division for Great Southern Bank.

You will coach, mentor, and lead a credit assessment team to ensure Great Southern Bank are meeting their obligations under Responsible Lending and in a way that supports agreed performance outcomes. You will role model our Great Southern Bank values, leading others to deliver a customer centric service and better-value banking for our customers.

**As a leader you are**
- Motivating and encouraging, you are seen as wise and knowledgeable and people seek you out for your advice
- Commercially savvy and improvement focused, you make recommendations that take us into the future
- Confident, influential, approachable, and dependable
- Outcome focused and driven to ensure your team makes quality and timely decisions to support Great Southern Bank’s purpose of helping all Australian’s own their own home

**What we’re looking for**
- A high level of working knowledge and experience in home lending
- Strong experience in people management, including coaching and mentoring team members
- Operational management experience, including workflow management, resource management and meeting key SLAs
- Successful change management experience, including transformational change and process improvement
- Excellent ability to successfully establish and maintain effective working relationships with stakeholders
- Experience working in a compliance driven environment
- At Great Southern Bank, we’re committed to building a strong, inclusive, and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._
- #LI-Hybrid_

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