Project Coordinator
2 months ago
**We are seeking an experienced Project Coordinator to join our Campbellfield team and support our team of technicians.**
**About the Company**
Originally evolving from the industrial weighing sector, Diverseco has built on its capabilities and evolved to become the leading solution provider for measurement and automation solutions across all relevant industries in Australia, New Zealand and Singapore. Our capabilities span from project design to project implementation across robotics automation solutions to industrial measurement solutions, training, service, and support.
We seek a proactive Project Coordinator to support our team of technicians in achieving optimum customer and client service through managing efficient services.
**Responsibilities**
- Deliver strong customer service levels through the dispatch of service technicians to client customer sites.
- Implement allocation, scheduling and management of all tickets to appropriate service technicians
- Supervise the day-to-day activities of the service team including prioritisation of workloads, ensuring correct materials and labour are assigned to jobs effectively resolving any issues that may arise.
- Generate Purchase Orders requests for suppler and manage lead time and delivery
- Foster a values-based team environment through supporting the service manager with meetings and coaching focused on achieving service technician charge-out hours and high productivity levels within the team
- Deliver on service coordination work processes effectively, efficiently and accurately to achieve the service team budget
- Ensure that employee safety is regarded in the highest priority with zero major/lost time injuries
- Maintain monthly reporting on all service agreements.
**You must have**:
- Experience in customer service and administration desirable
- Ability to manage multiple tasks and prioritize
- Intermediate to advanced computer skills in Microsoft Office
- A valid right to live and work in Australia
**What We Offer**:
- Competitive Salary package
- A professional safety culture that also actively embraces and promotes diversity and inclusion
- National career progression opportunities
- Employee Assistant Program**Job Details**:
- Location:
- Melbourne North
- Work Type:
- FullTime
- Post Date:
- 2023-08-07
- Close Date:
- 2023-09-06
- Reference:
- 260
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