Head Concierge
3 days ago
Company Description
EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment of transparency, collaboration, respect, and integrity.
At Excel, we realise that people are our greatest asset. Our staff are supported by a team of dedicated professionals at Head Office, many of whom have been promoted internally from within our sites. Our work culture is something we are proud to maintain, and we are looking for an ambitious, friendly, and capable individual to join our company.
**Job Description**:
Excel is looking for passionate people who are just as excited about exceptional services as we are.
Customer service experience is valued, full time hours, 3pm-11pm Monday through Friday.
The focus of this role is to deliver industry leading concierge services to owners and residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents. This role also includes assisting the Building Manager to maintain the site, communicating between Building Management and the residents, and providing exceptional service experiences that bonds Excel to the clients and their guests.
**Responsibilities will include**:
- Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
- Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
- Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
- Distributing and securing all resident keys, security devices and parcels or dry cleaning.
- Internal and External Patrolling.
- Completing Incident Reports when necessary and responding to emergencies.
- Ensuring entry and lifts are tidy and presentable.
**Working hours: Monday to Friday from 6am to 2pm**
Qualifications*
Qualifications*
- Ability to build rapport with residents and cooperative relationships with the team.
- Front of house or customer service experience.
- Proven quality written and verbal communication skills.
- Capability to work within a team environment and follow Site Procedures and Company Policies.
- Be professionally presented.
- Punctuality and proactivity.
Additional Information
- Uniform provided:
- MEN UNIFORM - Black business suit, tie, lapel pin and name badge.
- LADIES UNIFORM - Black business suit, scarf, lapel pin and name badge.
- Training provided.
- Immediate start is available.
Location: Sydney, Sydney NSW 2000
-
Head Concierge
7 months ago
Sydney, Australia Manhattan Group Full timeOne of Australia's leading corporate concierge providers is seeking a **Head Concierge** for an assignment within one of Sydney's most prestigious buildings. The **Head Concierge** will provide outstanding service to the tenants & grow the community culture within the building. Warmly welcome tenants and visitors, setting the tone for the lobby experience...
-
Head Concierge
2 months ago
Sydney, Australia FIRST CONTACT Full timeLocation: Sydney Salary: AUD Industry Standards Be the face and heart of Sydney's most premium assets. At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and building...
-
Concierge & Community Lead (Head Concierge)
7 months ago
Sydney, Australia FIRST CONTACT Full timeLocation: Sydney CBD, Sydney CBD Salary: AUD Industry Standards Be the face and heart of Sydney's most premium assets. At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications,...
-
Head Concierge
7 months ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are our...
-
Head Concierge
6 months ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are our...
-
Head Concierge
3 days ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment of transparency,...
-
Head Concierge
3 days ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets for over 20 years. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment...
-
Head Concierge
3 days ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment of transparency,...
-
Head Concierge
5 days ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment of transparency,...
-
Casual Concierge
6 months ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are our...
-
Casual Concierge
3 days ago
Sydney, Australia Excel Building Management Full timeCompany Description*_ EXCEL Building Management_* is a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services. We manage a large portfolio of high-profile clients based in Sydney and foster an environment of...
-
Casual Concierge
6 months ago
Sydney, Australia Excel Building Management Full time**Company Description** EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are...
-
Afternoon Concierge
7 months ago
North Sydney, Australia Excel Building Management Full time**Company Description** EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are...
-
Night Concierge
7 months ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are our...
-
Casual Concierge
20 hours ago
Sydney, Australia Excel Building Management Full timeCompany Description*_ EXCEL Building Management_* is a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services. We manage a large portfolio of high-profile clients based in Sydney and foster an environment of...
-
Casual Night Concierge
7 months ago
Sydney, Australia Excel Building Management Full time**Company Description** EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are...
-
Concierge (Casual Position)
20 hours ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment of transparency,...
-
Casual Concierge
5 days ago
Sydney, Australia Towers Building & Property Management Full timeOUTGOING PEOPLE PERSON WANTED Are you an outgoing, common-sense, hands-on problem solver? Do you want to get paid to use your natural ability where people already trust and confide in you? Do you love to work autonomously and be in charge of your own day? If you enjoy customer focused roles in Hospitality/ Hotels/ Tourism or Retail and you want a change...
-
Night Concierge
7 months ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are our...
-
Afternoon Concierge
7 months ago
Sydney, Australia Excel Building Management Full timeCompany Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are our...
