Concession Sales Consultants

4 weeks ago

Adelaide Region SA, Australia Country Road Group Full time

An exciting opportunity to join Trenery as we continue to grow and expand our retail network. Join our team in our new concession locations across Myer nationally.

As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes, whilst upholding the brand values.

Key responsibilities
- Our customers are at the heart of everything we do - always put the customer first by providing an exceptional customer experience through great service, excellent product knowledge and a seamless point of sale transaction
- Be the reason the customer returns to us because you consistently exceed their expectations.
- Live and role model the CRG values collaborating with your store team to deliver results and contribute to team experience.
- Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing.
- Understand the brand and CRG strategy and how your role contributes to the delivery demonstrating this in your day-to-day work.
- Utilise tools available to keep yourself up to date with the latest products so you can share that knowledge with your customer.
- Assist with the execution of store visual merchandising and store presentation to brand standards.
- Contribute to the smooth operations of the store through effective management of stock and loss prevention and provide recommendations to your leader on opportunities for improvement.

Attributes you possess
- A true passion for fashion with exceptional customer service skills
- Proactive with good problem-solving skills
- A natural optimism and helpful enthusiasm in everything you do
- Flexibility to work weekends and late trading hours according to business needs and peak trade periods
- Embodying the Country Road Group can-do attitude and demonstrating CRG’s passion for our brands and customer obsessed culture.

Why work for us
- Be a part of an established and trusted iconic Lifestyle brand house
- Reward and recognition through generous employee discounts of 40% across all of our Brands (Witchery, Trenery, Country Road, Politix and Mimco). Further offers and discounts available at Myer
- Excellent career progression opportunities across the Country Road Group within all of our iconic brands
- We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand and South Africa.
- We have an exciting vision and growth ambition and we believe that enabling the development of our team members is central to achieving this

About Trenery

Trenery is designed for women and men who appreciate the beauty of simple, sophisticated collections that are modern in approach and timeless in style. Designed in Melbourne, Trenery pieces are true staples in any wardrobe—grounded in considered design, traditional craftsmanship, and premium fabrications sourced from around the world.

Trenery is part of Country Road Group, a design-led portfolio of premium brands providing everything needed for a modern lifestyle.

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