Communications Consultant

6 months ago


Melbourne, Australia AustralianSuper Full time

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

**Your new role**

In this 6-month role as a Communications Consultant, you’ll be responsible for building connections, understanding, and trust with our members through clear and targeted communications about AustralianSuper's insurance products and services. Our aim is to educate and provide relevant information for our members to make informed decisions that suit their individual needs.

**Some of your key duties will include**:

- Developing and updating print and digital assets including letters, Product Disclosure Statements, forms, fact sheets and web content
- Working closely with key stakeholders and business SMEs to gather information and gain relevant approvals
- Crafting and maintaining engaging communications that service members and support regulatory and product-driven changes, and project delivery Ensuring a consistent member experience across all platforms through multi-channel communications

**What you’ll need**
- Superannuation experience, ideally within Insurance
- 5 years+ experience in Communications, relevant qualifications highly advantageous
- Extensive experience developing a wide variety of end-to-end communications, including content writing, design management, production, and distribution of communications across multiple channels
- Strong copywriting background and well-developed ability in converting technical concepts into plain language
- Well-developed problem solving, analytical and organisational skills, with a high attention to detail
- Ability to organise and prioritise own workload to deliver projects on-time and to budget Exceptional stakeholder management skills with the ability to negotiate and set expectations

**Life at AustralianSuper**

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching, and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

**What’s next**

Australian or New Zealand citizenship or Australian permanent residency status is required.
- Progress powered by purpose._

**The AustralianSuper Story
As a profit-to-member superannuation fund, AustralianSuper is run only for members, and is here to help members achieve their best possible retirement outcome. We don't pay profits or dividends to shareholders, so the money we make goes back into the fund.

We’re an organisation of talented, inspiring colleagues and passionate leaders. As we continue to grow in size and complexity, we need people who will challenge our thinking, deliver outstanding outcomes and most importantly, share in our purpose.



  • Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues.We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...


  • Melbourne, Australia NAB Full time

    Consultant, Customer Communication Insights - Job number: 797098 - Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia - Category: Data & Analytics - Work type: Permanent Full time - Opening at: Dec 4 2024 at 06:00 AEDT - Closing at: Dec 18 2024 at 23:55 AEDT **Favourite** **Consultant Customer Communication Insights** Support...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Fixed term Full time **Region**: VIC- Melbourne CBD - **Communicate crucial information to our customers while representing the NAB brand and values.**: - **Fixed term opportunity until 09/2025** **In this Consultant, Compliance Communications role, you will** - Shape, plan and deliver compliance and regulatory communications to customers...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD **Consultant Customer Communication Insights** Support the delivery of Digital Notifications with data driven insights and work closely with the product team to identify appropriate triggers for notifications and identify new opportunities for notifications that benefit our customers. - We...


  • Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...


  • Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Fixed term Full time, Secondment **Region**: VIC- Melbourne CBD - **Enable our colleagues to feel valued and connected, ensuring they have the information they need to embody our customer obsessed culture.**: - **Showcase your passion for communication, change & projects**: - **Full-time fixed term opportunity (till mid-December...


  • Melbourne, Australia Civica UK Ltd Full time

    We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. _ - Our aspiration is to be a GovTech...


  • Melbourne, Victoria, Australia RMIT University Full time

    Overview:RMIT University, a leading institution in education and research, is seeking an experienced Strategic Communications Consultant to join its International and Engagement Portfolio. This key role will play a pivotal part in shaping the university's global reputation and engagement strategies.Salary and Benefits:The successful candidate will be offered...

  • Consultant

    7 months ago


    Melbourne, Australia MinterEllison Full time

    **Location**: Melbourne **Contract Type**: Permanent MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. Our purpose is to create sustainable value with our clients, people and communities. That means we have...

  • Client Manager

    6 months ago


    Melbourne, Australia Diversified Communications Australia Full time

    Develop an in depth understanding of the industry, the trends and market forces and what drives return for our customers. Attend relevant industry related networking events and build rapport with industry stake holders. Build, maintain and maximise existing customer relationships. Grow the client base by hunting for new business. Maintain accurate and...

  • Client Manager

    6 months ago


    Melbourne, Australia Diversified Communications Australia Full time

    **Introduction**: The aim of the Sales Function is to engage and connect with the markets we serve by offering compelling and commercial media and marketing solutions. These solutions can range from face-to-face industry events, tradeshows, virtual events, digital solutions, and publications. Our aim is to be trusted partners to our customers where we drive...


  • Melbourne, Australia Sherry Consultant Services Full time

    **Responsibilities**: - Manage client performance, optimizations, budget delivery and KPI tracking - Developing and executing digital marketing campaigns across relevant platforms, particularly Google Ads & Facebook Ads - Implement and contribute to the continued evolution of best practice performance management - Provision of strategic advice, acting as...


  • Melbourne, Australia Sherry Consultant Services Full time

    **You will be required to;** - Streamline our service and compliant related processes - Review and develop policies, programs and procedures related to customer service - Deliver training & communication with customer service staff - Recruit, manage, motivate, mentor and develop customer service staff while nurturing an environment where they can excel...

  • Consultant

    1 day ago


    Melbourne, Australia Two Circles Full time

    We are Two Circles, the four-time Sports Agency of the Year; a sports marketing and data technology company. We work with over 900 sports properties, including the AFL, Netball Australia, NFL, FIFA, World Rugby, the IOC. Working as an extension of their commercial teams, we help them grow direct relationships with fans and design partnerships to drive...

  • Senior Consultant

    3 weeks ago


    Melbourne, Victoria, Australia KPMG Australia Full time

    Role OverviewThis is a Senior Consultant opportunity with KPMG Australia, a leading company in the AU market. The role involves delivering projects across various sectors, including health, ageing, and human services.


  • Melbourne, Australia Vocus Full time

    Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us! This role is a...

  • Consult Partner

    3 months ago


    Melbourne, Australia Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role -...

  • Access Consultant

    3 months ago


    Melbourne, Australia Jensen Hughes Full time

    **Company Overview** At Jensen Hughes, we lead with our Purpose + Principles and value our people. Across our global partnership of experts, clients, and communities, we are recognized worldwide for our leadership in fire protection engineering, a legacy of responsibility we have advanced with pride since 1939. Today, our expertise extends broadly across...

  • Consultant

    6 months ago


    Melbourne, Australia Ndevr Environmental Full time

    Located at 27-31 King Street, Melbourne, Victoria, 3000 Full time consultant position Salary range: $78,000 to $89,300 plus superannuation Ndevr Environmental is a climate change and sustainability advisory firm. We’re focused on accelerating the economy’s transition to a sustainable, net zero future by contributing to climate action for the earth and...