Customer Solutions Lead

2 months ago

Sydney, Australia Domain Group Full time

**Customer Solutions Lead - Sydney Office - Permanent Full Time**

**Strategy and Solutions Lead**

**Commercial & New Property Development**

An exciting opportunity to join this new innovative team that focuses on maximising revenue from digital marketing services associated with the Commercial Real Estate/New Developers product suite. As a leader in this role, you will drive strategic initiatives within our digital organisation, ensuring the needs of CRE/ND business units are met and representing the voice of the customer to our commercial teams. This is an exciting opportunity to spearhead value articulation, provide market feedback, and foster collaboration across cross-functional teams.

**Who are you?**
- Be someone who is confident, professional, and knows how to develop a strategy for the organisation.
- Establish a program to support the solutions offered by our CRE and New Devs business units.
- Have deep technical knowledge and expertise to assist sales in selling solutions and interacting with our customers on our marketplace performance, pricing, and product roadmap.
- Work closely with sales leaders and the industry to understand the needs of emerging customers and to keep an eye on market and competitor trends.
- Play a pivotal role in the Solutions Leadership team and will foster collaboration across different functions to prioritise the commercialization of CRE and ND products.
- Identify new opportunities and expand existing ones, ensuring that the Marketing Solutions product suite aligns with the needs of the market.

**Why join us?**

We’re the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

- Flexibility tailored to you - so if you’ve recently made a sea change, work adjusted hours or like the idea of hybrid working, it’ll be perfect;
- First-rate parental leave and wellbeing policies;
- Access to _Perkbox_, giving you discounts across healthcare, entertainment, food, utilities and more
- Continuous opportunities to leap, learn and grow.

We don’t just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities. That’s why we want you.

**Who are we?**

We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data.

Changing the way people engage with property requires a team of diverse thinkers.

**What’s next?**So what happens next?**

**Interested?**
- Here at Domain, we’re driven by the belief that open minds open doors. We value innovation and creativity that diversity of thought brings and are committed to building an inclusive workplace; one where every single one of us can feel truly at home._
- _A note to recruitment agencies: We have this role covered; there is no need to get in touch. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thanks_

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