Processing Supervisor, Rtba

2 weeks ago


Melbourne City Centre, Australia Department of Justice and Community Safety Full time

About the Business Unit
The Consumer Affairs, Liquor, Gaming and Dispute Services group at the DGS brings together the consumer protection, regulation, liquor and gaming and dispute resolution functions of DGS to:

- regulate consumer affairs and residential tenancies
- provide dispute resolution services to the community
- provide policy advice on liquor and gambling, consumer protection and other legislation we administer.

The Residential Tenancies Bond Authority Branch is part of the Consumer Affairs portfolio within the department and sits within Information and Corporate Services.

About the Role
The RTBA Processing Supervisor is responsible for assisting with the administration of the RTBA, with a special emphasis on providing expert advice on issues arising from the processing of bond transactions, escalation of processing issues, design and documentation of current and improved processing systems, and liaison with internal and external stakeholders.

About you
- Extensive knowledge of the legislation and policies administered by the Residential Tenancies Bond Authority.
- Ability to operate computerised information systems.

How to Apply

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).

**Acceptable evidence includes**:
COVID-19 digital certificate(available via your myGov account)

Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.


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