Customer Service Representative

5 days ago

Edwardstown, Australia Fully Promoted Edwardstown Full time

Are you ready to join the world’s largest full-service embroidery, screen printing, and promotional products franchise? Fully Promoted, with over 300 stores worldwide and 50+ stores across Australia, is looking for a dynamic Customer Service & Sales Representative to join our team at Fully Promoted Edwardstown.

**Responsibilities**
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- Pricing jobs and preparing quotes
- Ordering and receiving stock
- Working with our suppliers and service providers
- Marketing Fully Promoted services through mailouts and phone calls
- Being flexible, conscientious, and helping with whatever needs to be done

**Qualifications**
- At least 1 year of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Must be computer knowledgeable and willing to learn to be proficient in the Fully Promoted software programs.

**Benefits**:

- Busy role with a variety of activities.
- Competitive remuneration and possible bonus.
- Flexibility with days and hours; job share options to achieve work and family life balance(Monday-Friday)

**Job Types**: Full-time, Permanent

Pay: From $26.70 per hour

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 24/06/2024

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