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Analyst - Decision Support & Analytics

4 months ago

Sydney, Australia Commonwealth Bank of Australia Full time

Analyst - Decision Support & Analytics

**See yourself in our team**

Business Banking Finance provides management information, forecast analysis, business advice and insight to our business partners. We are also responsible for providing a strong financial control framework. Our people are finding the answers to some of Australia's biggest customer challenges. With rich data at your fingertips, join a team of expert problem solvers who aren't afraid of the unfamiliar.

**In this role**

In this role you will use data insights to help the team drive business focused report development and technical analysis/support to the Business Bank.

You'll become part of a customer's journey by creating unique experiences for every individual interaction. Each communication requires data-driven segmentation, eligibility and contact channel selection to ensure every customer touchpoint is highly relevant and compelling.

**Your responsibilities will also include**:

- Liaising with a range of stakeholders across various domains, from Data and Analytics, to Segments, Product, Risk and Technology
- Solving complex problems and assisting in devising the most appropriate solution for each situation
- Providing a sound understanding of Banking and Financial products
- Creating analytical outcomes that can be automated/scheduled and meeting challenging deadlines in a fast-paced environment
- Producing accurate work, reliable results, meet tight deadlines, in addition to planning and prioritising workflow

**We are interested to hear from people who have**:

- Demonstrated experience working in roles involving data analysis, Insights and Analytics or similar background
- Experience in delivering projects using SQL tools with Teradata SQL preferred
- A continuous drive to develop their skillset with learning new tools and methodologies
- Knowledge of BI Tools, such as Tableau Desktop, Tableau Prep or Power BI is advantageous.
- Demonstrated experience with other languages such as Python or SAS, or tools such as Alteryx is well regarded
- Proactive, inquisitive, and driven self-starter who can take a short brief and action it
- Demonstrate strong interpersonal skills including building and maintaining good networks
- A strong attention to detail with focus on manipulating data, accuracy of results and data quality

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Advertising End Date: 01/06/2024

Job ID REQ212030