Major Loss Specialist

4 weeks ago


Brisbane, Australia Cover-More Full time

**Description**:
Are you ready to grow your career in Insurance?
Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with such as travel agencies, airlines, banks and major sporting clubs
As the world begins to travel again, we want to make sure we’re delivering an exceptional service for our customers and we want you to be part of that journey.
**A bit about you**:
You’ll be managing high-cost and high-risk claims, so you’ve got to be resilient.
You’ll have excellent communication skills and the ability to tailor your style depending on the audience
You’ll have great attention to detail, you don’t let anything slip through the cracks
You’re excellent at prioritising your time, you know how to get stuff done
**A bit about the Job**:
You’ll manage a portfolio of high cost and complex travel claims
You’ll liaise with several stakeholders including the underwriter, legal, medical experts, investigators and other external suppliers.
You’ll identify opportunities to improve procedures, claim quality and customer experience
So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
**We have more than 1500 employees worldwide**: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility. We understand that flexibility is really important - whether hybrid, a compressed work week, part time or job share, there isn’t one size that fits all. So, let us know your preference and we will explore how we can accommodate you.
Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business
Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme.
Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships so start planning for your next trip today
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.



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