Principal, Client Executive
5 months ago
**What success looks like in this role**:
- Manages orders, revenue, and gross margin for the total lifetime of the contract.
- Leads the governance and reporting structure for the account team and the client.
- Collaborates with the delivery team to effectively map professional relationships and accountabilities.
- Establishes clear communication channels with the customer from both a strategic and operational perspective.
- Leads the regular Operational Business Reviews, pipeline, and forecasting reviews with other members of the account team.
- Conducts periodic meetings with clients and delivery teams (e.g., daily status updates, service level requirement reviews, continuous improvement, change control and other informal meetings).
- Promotes customer advocacy and owns the escalation and complaint management strategy for the account.
- Works in collaboration with client, Sales, third party suppliers and Commercial management to negotiate and win contract renewals.
- Leads the development of winning sales strategies on complex pursuits.
- Works with Sales to identify and qualify new business opportunities and presents compelling business case to pursuit decision board to obtain pre-sales resources.
- Leads the pursuit team and facilitates the resources needed to effectively close and deliver sales opportunities.
- Develops and maintains a pipeline of new opportunities while closing existing opportunities.
- Account Size Australia - ~15M AUD ACV
LI-AL1
**You will be successful in this role if you have**:
- Requires a bachelor's degree, or equivalent experience.
- A depth of experience previously working as a Client Executive/Account Manager and also has knowledge in delivery within the IT manages services market
- Proven track record in growth of account, knowledge and experience in consultative/solution selling methodology, IT outsourcing technical expertise and a thorough knowledge of the marketplace, competition, industry segment and suppliers in order to leverage the Unisys value proposition.
- Possesses C-level contacts and relationships.
- Understands business drivers within the industry and emerging marketplace trends.
- Proven sales experience within Australian Federal Government Departments.
- Must retain NV1 Security Clearance, must work on client site, must be Canberra based.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
-
Principal, Client Executive
5 months ago
Canberra, Australia Unisys Full timeWhat success looks like in this role: Manages and delivers client programs centred around Unisys Digital Workplace Services offerings (initially) with focus to which grow into multiple service streams including applications, cloud, and infrastructure. Manages orders, revenue, and gross margin for the total lifetime of the contract. Leads the...
-
Principal Assistant
3 weeks ago
Canberra, Australia Boston Consulting Group Full timeWHAT YOU'LL DOReporting to the local Operations Services Senior Manager, the Principal Assistant & Client Services Coordinator is a multifaceted role encompassing office coordination, front of house duties, and administrative support for several Principals. Tasks include management of reception and meeting rooms, event coordination, maintaining office...
-
Executive Assistant to The CEO
5 months ago
Canberra, Australia Omni Executive Full time**Vacancy No** - VN207 **Employment Type** - Full Time **Security Clearance Required** - Negative Vetting 1 **Location of Role** - ACT **Job Details** **An exciting opportunity to join Omni’s Executive team in a dynamic and rewarding position Securing Tomorrow, Today.** Established in 2012, Omni is a proudly Australian-owned company dedicated to...
-
Client Executive
4 months ago
Canberra, Australia Aon Full timeAre you a customer focused individual looking to take the next step in your career? Hybrid Working Arrangement – work between Home and our Canberra CBD Office Be part of a high performing team HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in...
-
Junior Client Executive
5 months ago
Canberra, Australia Aon Corporation Full timePosting Description: - Hybrid working arrangement available. - Start your insurance career with a market leader! - Be part of a fun and high performing team! **Junior Client Executive | Canberra** We are seeking a Junior Client Executive to join our high performing HIAIS Team, which specialises in the delivery of best-in-class risk management solutions...
-
Principal Research Officer
7 days ago
Canberra, Australia Department of the Senate Full timeParliamentary Executive Level 1 - $126,401 to $141,587 - Procedure Office The Principal Research Officer is responsible for major legislative analysis, research and writing tasks supporting the work of either the Senate Scrutiny of Bills Committee or the Senate Scrutiny of Delegated Legislation Committee. This includes high-level legislative scrutiny of...
-
Client Executive
4 months ago
Canberra, Australia NetApp Full time**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
-
Master Principal Sales Consultant
2 months ago
Canberra, ACT, Australia Cerner Full timeJob Title: Master Principal Sales ConsultantAs a Master Principal Sales Consultant, you will be responsible for leading executive conversations across the Oracle Fusion Applications suite of capabilities. Your ability to carry on boardroom-level discussions across ERP, EPM, HCM, SCM, and CX to support our sales engagements with current and future customers...
-
Client Executive
5 months ago
Canberra, Australia NetApp Full time**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
-
Principal Research Officer
5 months ago
Canberra, Australia Department of the Senate Full timeParliamentary Executive Level 1 - $126,401 to $141,587 - Procedure Office The Principal Research Officer is responsible for major research and writing tasks supporting the work of the Parliamentary Joint Committee on Human Rights. This includes high-level legislative scrutiny, analysis and research, as well as preparing complex reports and briefs for...
-
Energy Principal
1 month ago
Canberra, ACT, Australia Nous Group Full timeAbout Nous GroupNous Group is a leading international management consultancy with a strong presence in Australia, New Zealand, the UK, Ireland, and Canada. Our team of over 700 professionals is dedicated to delivering innovative and enduring solutions that transform businesses, governments, and communities.Job DescriptionWe are seeking an experienced Energy...
-
Enterprise Client Executive
2 weeks ago
Canberra, ACT, Australia NetApp Full timeJob Title: Enterprise Client ExecutiveAt NetApp, we are seeking an experienced Enterprise Client Executive to join our team. This role will be responsible for handling sales activities within existing named enterprise accounts for NetApp products and professional services.Key Responsibilities:Develop and manage a pipeline of sales opportunities and a team of...
-
Energy Principal
2 months ago
Canberra, ACT, Australia Nous Group Full timeAbout Nous GroupNous Group is a leading international management consultancy with a strong presence in Australia, New Zealand, the UK, Ireland, and Canada. Our team of over 700 professionals is dedicated to delivering innovative and enduring solutions that transform businesses, governments, and communities.Job DescriptionWe are seeking an experienced Energy...
-
Client Implementation Executive
7 months ago
Canberra, Australia Isentia Full timePartner with a diverse portfolio of new clients - Hybrid working - office-based and remote - Utilise your onboarding / client implementation experience Isentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right...
-
Energy Principal
2 months ago
Canberra, ACT, Australia Nous Group Full timeAbout Nous GroupNous Group is a leading international management consultancy with a strong presence in Australia, New Zealand, the UK, Ireland, and Canada. Our organization is built on a set of core values that drive our mission to improve people's lives in meaningful ways.Job SummaryWe are seeking an experienced Energy Principal to join our team. As a...
-
Energy Principal
1 month ago
Canberra, ACT, Australia Nous Group Full timeAbout Nous GroupNous Group is a leading international management consultancy with a strong presence in Australia, New Zealand, the UK, Ireland, and Canada. Our team of over 700 professionals is dedicated to delivering innovative and enduring solutions that transform businesses, governments, and communities.Job DescriptionWe are seeking an experienced Energy...
-
Associate, Client Management
5 months ago
Canberra, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Region**: ACT- Canberra region, NSW- Sydney CBD - **Bring your passion for Corporate Property**: - **Great way to progress your career within Client Management & Execution (‘CME’)**: - **Permanent opportunity based in ACT/NSW** **About CME**: Client Management & Execution (CME) is the Centre of Credit & Execution...
-
Principal Consultant
1 month ago
Canberra, ACT, Australia Fujitsu Full timeAbout UsFujitsu is a leading provider of digital transformation solutions, with a strong presence in the Asia Pacific and Japan region. We have a team of over 400 dedicated professionals across Australia, India, Singapore, Hong Kong, and the Philippines.Our company has received numerous awards and recognition for our excellence in service management,...
-
Client Support Executive
2 months ago
Canberra, Australia Isentia Full timeIsentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to government bodies and not-for-profit organizations.Isentia is part of the Access Intelligence group. Access Intelligence is a tech innovator,...
-
Client Executive
2 weeks ago
Canberra, Australia NetApp Full timeTitle: Client Executive Location: Waltham, MA, US, 02451 Requisition ID: 128149 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner...