Talent and Culture Manager

3 weeks ago

Surfers Paradise, Australia Accor Apartments & Realty Full time

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Accor’s integrated hotel ecosystem is among the most diversified in the sector, consisting of luxury, premium, mid-scale and economy hotel experiences, exclusive lifestyle concepts, entertainment venues, clubs, restaurants & bars, private residences, concierge services and co-working spaces. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.

Purpose
As Talent & Culture Manager, you will play a crucial role in overseeing our most valuable assets - our people. Based on the Gold Coast, your guidance will be invaluable in supporting our leaders across a diverse portfolio of properties, with a dedicated emphasis on nurturing, growing and retaining our exceptional talent.

This role is supported by a centralised support services team, a powerhouse that encompasses administrative support, payroll, talent acquisition, and WHS experts. This means you get to spend your workday focussing on the most exciting and strategic priorities to support your leaders within the Hotels.
Work Your Way, this role offers a flexible and hybrid working style, with the opportunity to work from home as well as from our Gold Coast portfolio of Properties
Primary Responsibilities
- Act as the primary point of contact for all matters related to employee relations and performance management, providing guidance and advisory support to management at property
- Plan, execute and facilitate training initiatives, supporting our leaders to foster high-performing talent within the portfolio
- Offer strategic support to our injury management team regarding Workers Compensation claims (without direct claim management involvement)
- Support our Department Heads and General Managers with recruitment and selection (this role is not directly involved in this process) and drive proactive recruitment and retention strategies;
- Collaborate with operational stakeholders to engage in reward and recognition events and activities

Skills and Experience
- Previous experience in a Human Resources advisory or business partner role, or similar
- Demonstrated ability to foster relationships across all levels of the organisation
- An inclination toward collaborative problem solving to achieve desired outcomes
- Demonstrated expertise in recruitment, workplace relations, occupational health and safety, and legislative compliance
- Self-reliant, demonstrating initiative, sound judgment, meticulousness, and a commitment to delivering high-quality results
- Exceptional organisational skills and an unwavering focus on detail

Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

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