Talent & Culture Manager

4 weeks ago

Surfers Paradise, Australia AccorHotel Full time

**Company Description** About Novotel Surfers Paradise**

Perfectly located in vibrant Surfers Paradise, steps away from stunning beaches, exciting nightlife, and world-renowned theme parks, our hotel offers convenience and adventure. Explore Australia’s most famous stretch of beach, indulge in thrilling activities, or savour local culinary delights. Feel like staying put? Relax in our intuitive spaces, thoughtfully designed for quality time with loved ones.

Enjoy our world-class facilities like our full-size sports court, refurbished fitness centre, and luxurious pool, nestled in amongst the dazzling Surfers Paradise skyline. Treat yourself to a satisfying breakfast buffet or relish the bold flavours at BLVD Café & Bar. At Novotel, we create unforgettable stays with exceptional service. To us, everyday moments matter.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo

**Job Description** About the job**

We are seeking a highly motivated and experienced Talent & Culture Manager (Human Resources) to work with our Department Heads, supporting our organizational culture and the growth and development of our team of Heartists.

Reporting to the General Manager and our Director Talent & Culture HOST Operations, as a team builder you will take ownership and steer the team to ensure planned strategies and objectives are achieved. You will support our positive inclusive culture, you are willing and able to have the tough conversations as required. You will oversee all Human Resource functions such as Employee Relations, Industrial Relations, Occupational Health & Safety, Talent Acquisition, Performance Management, Training & Development, focus on continuous improvement whilst ensuring the Hotel remains compliant.

**The Amazing Opportunity**
As a Talent & Culture Manager you will be responsible for:

- Working closely with the General Manager and Leadership Team (working as a team) to ensure that all people related initiatives and strategies are successfully achieved, assist in ensuring Hotel goals and KPI’s are accomplished.
- You will lead and oversee the day-to-day operation of the Talent & Culture department, you promote positive team relations and interactions through and environment that encourages open communication, trust, mutual respect and fun
- You will Inspiring and empowering our teams to create epic guest experiences.
- Develop and implement Human Resource strategies and initiatives aligned with the Hotel’s objectives and values.
- Foster a positive and inclusive work environment by promoting diversity, equity and inclusion initiatives.
- Provide guidance and support to managers and team members on Human Resource related matters, including performance management and conflict resolution.
- Oversee employee engagement initiatives, including Employee Satisfaction Surveys, team activities, team member feedback mechanisms and recognition programs.
- Partner with the leadership team to develop and implement training, career development programs and succession planning.
- Oversee policies and procedure updates aligned with the changing legislative and regulatory requirements.
- Lead the recruitment and onboarding process, with a focus on attraction and retention of talent.
- Continuous improvement in Human Resources processes and policies to enhance efficiency and effectiveness.
- Stay abreast of industry trends and best practices in Human Resources while proactively identifying opportunities for improvement.
- Consistently offer professional, friendly and engaging service.
- You are self-motivated and take ownership for driving your own performance, thriving on being trusted and being given freedom in how you do your job.

**Qualifications** About you**

**Qualifications and Experience**:

- Previous 3-4 years experience in similar role in a 200+ room Hotel.
- Demonstrated ability to lead, coach and develop the team.
- Confident and articulate communication, negotiation and relationship skills.
- Working knowledge of HIGA and payroll.
- A willingness to be hands on within the operation and drive a culture of guest obsession and loyalty with the team.
- The ability to create meaningful connections, creating a high level of trust with our team.
- A collaborative leader with a strategic and analytical focus
- Strong interpersonal communications and presentation skills both written and oral.
- Current First Aid and RSA certificates or the ability to obtain these.
- Experience in the hospitality industry and ACCOR is advan

  • Talent and Culture Administrator

    1 month ago

    Surfers Paradise, Australia AccorHotels Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...

  • Talent and Culture Administrator

    3 weeks ago

    Surfers Paradise, Queensland, Australia AccorHotels Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...

  • Talent and Culture Manager

    4 weeks ago

    Surfers Paradise, Australia Accor Apartments & Realty Full time

    We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Accor’s integrated hotel ecosystem is among the most diversified in the sector, consisting of...

  • Residential Services Manager South Coast Qld

    3 weeks ago

    Surfers Paradise, Australia talent focus Full time

    Relocation assistance + temporary accommodation available - Competitive industry salary + Super + Not for Profit Salary Packaging - Full-time role, bassed 30 minutes from Surfers Paradise **_Residential Services Manager_** Are you passionate about making a positive impact in the world? Do you believe in the power of small moments that leave lasting...

  • Residential Services Manager South Coast Qld

    2 weeks ago

    Surfers Paradise, Queensland, Australia talent focus Full time

    Relocation assistance + temporary accommodation available Competitive industry salary + Super + Not for Profit Salary Packaging Fulltime role, bassed 30 minutes from Surfers Paradise_Residential Services Manager_Are you passionate about making a positive impact in the world? Do you believe in the power of small moments that leave lasting impressions?If so,...

  • People & Culture Coordinator - Skypoint

    4 weeks ago

    Surfers Paradise, Australia Dreamworld Full time

    **People & Culture Coordinator - SkyPoint** **(** **Requisition ID***: **015384** **)** **Description** **About us** SkyPoint is perched on the 77th floor of the Gold Coast’s Q1 building and is truly an extraordinary venue, 230 meters in the sky. Not only do we have the best views in town, but we also boast a Bistro and Bar, multiple event spaces...

  • People & Culture Coordinator - Skypoint

    3 weeks ago

    Surfers Paradise, Australia Dreamworld Full time

    **People & Culture Coordinator - SkyPoint** **(**Requisition ID**:015834**)** **Description** **About us** SkyPoint is perched on the 77th floor of the Gold Coast’s Q1 building and is truly an extraordinary venue, 230 meters in the sky. Not only do we have the best views in town, but we also boast a Bistro and Bar, multiple event spaces catering for up...

  • People & Culture Coordinator - Skypoint

    3 weeks ago

    Surfers Paradise, Queensland, Australia Dreamworld Full time

    People & Culture Coordinator - SkyPoint(Requisition ID:015384)DescriptionAbout usSkyPoint is perched on the 77th floor of the Gold Coast's Q1 building and is truly an extraordinary venue, 230 meters in the sky. Not only do we have the best views in town, but we also boast a Bistro and Bar, multiple event spaces catering for up to 400 guests, and the iconic...

  • Duty Manager Ferry Road Tavern

    3 weeks ago

    Surfers Paradise, Australia Australian Venue Co. Full time

    Ferry Road Tavern is looking for an experienced Duty Manager to join the team. If you have a passion for customer service & enjoy working in a fun fast paced environment we want to hear from you! **We are offering**: - Competitive Salary $66,860 + Plus Super - Career development and progression programs - Complimentary meals - Work life balance - 38hour...

  • Bar Manager

    2 weeks ago

    Surfers Paradise, Australia Hurricane's Grill Surfers Paradise Pty Ltd Full time

    Who Are We? Famous for our flame-grilled steaks and ribs, Hurricane’s Grill & Bar steakhouses are well-known worldwide. The Hurricane’s brand spans 27 years with our first Sydney steakhouse opening in Roscoe Street, Bondi Beach in 1995. The Role We are looking for a Bar Manager at Surfers Paradise QLD location who will be responsible for the leadership...

  • Store Manager-surfers Paradise

    4 weeks ago

    Surfers Paradise, Australia Ally Fashion Full time

    WHO ARE WE? Ally Fashion is an Australian-based multi-brand fast-fashion destination that provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team. Ally first opened its doors in Sydney in 2001 and now has over 150+ stores nationally as well as a thriving online store shipping worldwide. ABOUT THE...

  • Duty Manager Ferry Road Tavern

    3 weeks ago

    Surfers Paradise, Queensland, Australia Australian Venue Co. Full time

    Ferry Road Tavern is looking for an experienced Duty Manager to join the team. If you have a passion for customer service & enjoy working in a fun fast paced environment we want to hear from youWe are offering: Competitive Salary $66,860 + Plus Super Career development and progression programs Complimentary meals Work life balance 38hour week rosterEssential...

  • Assistant/junior Strata Manager

    3 weeks ago

    Surfers Paradise, Queensland, Australia Gough Recruitment Full time

    Circa $65,000 + Super Incredible team culture, centered around inclusion and positivity Training and career development progress into your own portfolioThe Client Established Strata specialists who are rapidly expanding their business and team. Known for their training and development & bringing fresh talented people into the industry Supportive & opendoor...

  • Store Manager, Surfers Paradise, Qld

    4 weeks ago

    Surfers Paradise, Australia You + All Full time

    Generous Staff Discounts and Multiple Work Perks! - Fun and Collaborative Team with ongoing support! - Rewarding Career and Competitive Salary! **WHO ARE WE?** Ally Fashion is an Australian based multi-brand fast fashion destination which provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team....

  • Store Manager

    3 weeks ago

    Surfers Paradise, Australia Stateside Sports Full time

    **Are you a vibrant Retail Manager, seeking to progress your career in a rewarding, high-energy environment?** Australia's fastest growing retailer is on the hunt for a **Store Manager** to lead our high-performing **Surfer Paradise **store! - Enjoy attractive salary, commission & $1,000 yearly uniform allowance - Work with the world's most well-known sport...

  • Beverage Manager

    3 weeks ago

    Surfers Paradise, Australia AccorHotel Full time

    **Company Description** Novotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches. Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 x conference rooms, off-site catering, pool, spa, tennis court and gym. Novotel Surfers...

  • Beverage Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia AccorHotel Full time

    Company DescriptionNovotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches.Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 x conference rooms, off-site catering, pool, spa, tennis court and gym.Novotel Surfers...

  • Assistant Manager

    4 weeks ago

    Surfers Paradise, Australia ALH Group Full time

    **About us** ALH Group is ranked an impressive #2 in Australia's most desirable employers for 2023 so come and join us! At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia,...

  • Assistant Manager

    3 weeks ago

    Surfers Paradise, Queensland, Australia ALH Group Full time

    About UsALH Group is ranked an impressive #2 in Australia's most desirable employers for 2023 so come and join usAt Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia, owning...

  • Assistant Food

    2 weeks ago

    Surfers Paradise, Australia AccorHotel Full time

    **Company Description** Novotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches. Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 x conference rooms, off-site catering, pool, spa, tennis court and gym. Novotel Surfers...