Care Manager

7 months ago

Clayton, Australia The myHomecare Group Full time

**_We have an exciting opportunity for an experienced Home Care Package Care Manager to join our team in Clayton, Melbourne, offering telephone-based care for our clients._**

myHomecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry.

This position will operate under one of our four brands and each of our brands has a unique point of difference in the industry, ranging from self-management, part-management to full care management. We cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder.

**What will we offer you?**
- 3 days from the office and 2 days from home
- Telehealth model of care - no travelling to client's homes
- Full time, permanent employment, 9-5pm weekdays
- Induction program and ongoing training and upskilling
- Team events to celebrate our wins
- Be a part of a fun, outgoing family team atmosphere

**As a Care Manager, you will**:

- Deliver excellent telephone-based client care for elderly Australians including Care Planning, Assessment and Coordination
- Use your customer service and aged care management skills to make a mark on the community
- Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals.
- Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings.
- Monitor the budget of care packages and ensure clients understand service fees
- Manage client service delivery across all levels under the government funded CHSP and homecare packages programs.
- Engage with internal teams to facilitate client on-boarding
- Ensure compliance with all relevant legislative and industry standards

**We are looking for someone with**:

- Excellent communication skills
- Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired
- Strong computer skills in CRM systems, database management, Microsoft Office
- The right to work in Australia
- National Police Clearance or willingness to obtain (myHomecare will organise at no cost to you)

Discover how you can develop your skills while truly helping people in your community today.

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