Family Participation Program Regional Team Leader

5 months ago

Chermside, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

**Introduction**:
Please note that it is a genuine requirement that this position is filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

**Description**:
About the Role

As Regional Team Leader, Family Participation Program the role will support FPP Managers and will lead a team that works with families involved in the statutory child protection system. The regional team leader will work with both FPP teams to ensure the delivery of an accountable, effective, and culturally strong FPP service that works to actively reduce the disproportionate representation of Aboriginal and Torres Strait Islander children in the Qld child protection system.

Duties
- Lead the implementation of staff supports that maintain adherence to the program Model of Care, Human Service Practice Framework, and enhancing staff role clarity that places clients quality and impact as the primary focus.
- Lead the implementation of management operational processes and non-negotiable tasks.
- Lead the ongoing and consistent use of ATSICHS automated data systems to track, monitor and improve the services we provide to young people and families.
- Lead the implementation of quality improvement measures, in conjunction with Program Manager and Operations Manager, ensuring the consistent focus of continually striving to improve the impact made with young people and families.
- Lead the smooth management of intake and triaging amongst program, with the guidance and support of the Program Manager.
- Assist in leading a productive single team culture, with the support and guidance of the Program Manager.
- Commit to a high level of quality management for ATSICHS through use of LogiQC quality management systems and MobNet tasks.
- Cultivate productive working relationships at all levels, which support the nurturing of internal and external relationships, facilitates cooperation, trust and respect, values differences and diversity and guides, mentors and focuses on the development of staff.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly team that will help you grow personally and professionally.

**Benefits**:

- Permanent full time position.
- Starting Salary of $95,000 per annum (depending on qualification and experience) + 11% Super + Not for Profit Salary Packaging (Increases your take home pay).
- Opportunity to work for one of Australia's leading Aboriginal Medical and Health Services.

**Skills and Experiences**:
COVID - 19 Requirements
- Immunization history showing you have received two doses of a Covid 19 vaccine is encouraged.

Required
- Bachelor qualification in Social Work/Human Services/Psychology/Sociology/Criminology/Counselling or relevant field and/or 5 years experiences in relevant human service field e.g., Child Protection, Family Support, Youth Support, Youth Justice, Disability, Housing, Domestic Violence OR Current Diploma in Community Services, Social Work, Human Services, Child and Family, Allied Health, Youth Work, Child and Family Intervention with 5 years’ relevant experience in family support, child protection, youth support or related field.
- With at least 3 years of abovementioned experience in a case management role.
- Demonstrated ability and comfortableness working in a performance driven environment to meet individual weekly, monthly and quarterly performance targets.
- Demonstrated ability to build client agency, self-efficacy and facilitate change through client empowerment, while actively discouraging client dependence on supports.
- Demonstrated knowledge and ability to provide behaviour change interventions that build client self-awareness and active change in achieving their identified goals.
- Demonstrated ability to work with the whole-of-family, irrespective of primary client, in meeting the totality of family needs.
- Demonstrated ability in coordinating multiple services in providing access to holistic care for clients, particularly integrating internal agency supports across multiple teams.
- Demonstrated knowledge and understanding of the factors contributing to vulnerability, disengagement, and intergenerational trauma of client group.
- Experience with case management for high risk and/or crisis clients, with high-level planning and organisational skills.
- Knowledge of the supports available to target clients in the areas of mental health, substan

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