Customer Service Officer

1 day ago


Sunshine Coast, Australia HAYS Full time

Banking Customer Service - Retail Lending - Contact Centre - Work from home - Sunshine Coast - $50k-$58k + sup
**Welcoming all customer service backgrounds to apply, whether you're coming from hospitality/retail or contact centre customer service roles.**
***
**Your new company**
This company provides outsourced Banking services for leading financial service partners, and operate on a global scale.

**Your new role**
This inbound role involves taking a range of phone calls from customers on unsecured banking products, as a first point of contact. You will be responsible for providing excellent customer service to the company's clients who have inquiries or concerns related to their banking products or services.
You will also be responsible for maintaining accurate records of all customer interactions and ensuring compliance with regulatory requirements.

This role is work from home and will include comprehensive face to face training.

**What you'll need to succeed**
- Proven Customer Service experience (accepting all backgrounds ie. contact centre, hospitality, retail industries)
- Strong communication skills

**What you'll get in return**
- Work from home
- comprehensive face to face training & ongoing support
- career growth progression
- salary of $50k - $58k + super + bonus

**What you need to do now**

**LHS 297508** #2762210



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