Corporate Records and Information Management Team

6 months ago

Ballarat, Australia Central Highlands Water Full time

**Corporate Records and Information Management Team Leader**

**Classification **Level, Central Highlands Water Enterprise Agreement

**Team, unit **Corporate Records, IT & OT Operations

**Division **ICT & Digital

**Work location **Learmonth Road, Ballarat / Hybrid

**Employment type **Full-time, Ongoing.

Flexible options available: part-time work, purchased leave, varied start and

finish times, working from alternative locations and -day fortnights.

**Position reports to **Head of IT / OT Operations

**Direct Reports **Records Officer x

**Our Values**

Our vision: _Our Water - Our Customers - Healthy Living _

Our mission: _Together, we provide quality water and wastewater services, safely, efficiently and sustainably to _
- communities in the Central Highlands Region _

Our values: _Integrity Teamwork Leadership Care**Organisational Environment**

At CHW' _Safety is Everyone's Priority_. We are committed to the safety of our people, customers, and the community
we serve, and we have a zero tolerance towards harassment or violence within the workplace.

We have an inclusive workplace that embraces diversity and difference. We believe all jobs can be worked flexibly
from varied cultural backgrounds.

We encourage employees' continuous professional development. Employees are supported in keeping abreast of
current industry best practice and are encouraged to take an active personal interest in staying informed of
professional practices, standards, and latest trends.

We believe that everyone has the capability to show leadership, regardless of their formal level of authority. We
expect all team members to focus their efforts on developing and displaying the leadership behaviours defined in our
Leadership Capability Framework. We have a commitment to enhancing our leadership maturity across the whole
business, through our internal Personal Leadership Program, Learn Lead Grow (LLG), and focussing on Leading
Self, Leading People and Leading the Organisation.

**Purpose**

This position leads the Corporate Records team and is part of the broader IT/OT Operations Department located in
the ICT and Digital Division of CHW.

The primary objective of the position is to work with the IT/OT Operations Department, Data and Analytics team, and
the rest of the business to identify, design, build, implement and deliver information and records and information
management services in line with recommendations and advice from the Public Records Office of Victoria, and
relevant legislation from the Victorian and Federal Governments.

The Team Leader role is a service delivery and leadership position that manages a small team of Records Officers.
This role has direct accountability for ensuring the integrity, availability, security, and performance of all CHW physical
and electronic records and related services. It requires a hands-on leader with exceptional records and information
management skills, financial management, stakeholder engagement, continuous improvement, and people
motivational skills.

**Key Duties/Responsibilities**
- Manage CHW's records management program ensuring adherence to business and statutory requirements.
- Lead the design and coordination of an efficient and effective archival management program.
- Provide technical advice based on a deep knowledge of record-keeping and information management.
- Provide expert knowledge and oversee support for management and operation of electronic document and

records management systems (EDRMS).
- Lead engagement and consultation across CHW regarding the operation and development of the electronic

and hardcopy record-keeping systems to encourage good record-keeping practices and ensure ownership of
the systems is achieved.
- Research, analyse and interpret regulatory requirements and/or industry best practices and trends to support

the development and improvement of record-keeping practices.
- Understanding of the Privacy and Data Protection Act (Vic) (PDP Act) being applied
- Management of the Information Asset Register (IAR) across the organisation to ensure both integrity and

confidentiality of our information is accurately maintained.
- Oversee that Business Impact Levels classification process across the organisation.
- Increase information management awareness on protective markings, information sharing etc, such as news
- Oversee the archiving/retention and/or secure disposal of information.
- Oversee information being accessed by third parties by ensuring procedures and practices are in place and

communicated within the organisation.
- Oversee and coordinate the efficient delivery of the archival management program.
- Lead the maintenance and development of the record-keeping function.
- Supervise mailing activities for CHW.
- Maintain an understanding of the organisation’s OHS policies, procedures, and programs that relate to the

team to achieve and maintain OHS standards.
- Liaise with other Authorities, Consultants, Contractors, Auditors, and

  • Records Management Team Leader

    7 months ago

    Ballarat, Australia HAYS Full time

    Information Management / Records Management Team Leader Role / Ballarat Based **Your new company** Hays Technology have currently partnered with a large public sector organisation located in Ballarat, Victoria. We are seeking to appoint **Corporate Records Team Leader** on permanent full-time opportunity with Hybrid working. **Your new role** You will...

  • Electronic Records Officer

    2 months ago

    Ballarat, Australia City of Ballarat Full time

    **Full time temporary position with Information Management****: - **Band 4 Salary Range from: $68,083-$72,602, plus super and monthly RDO****: - **Career progression and development opportunities*** **The role** Information Management is seeking an experienced and enthusiastic ‘Electronic Records Officer’ to join our team until 27 June 2025. This...

  • Freedom of Information Reviewer

    6 months ago

    Ballarat, Australia Ballarat Health Services Full time

    **FOI Reviewer** **Casual opportunity** **About Grampians Health** Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the...

  • Corporate Account Manager

    6 months ago

    Ballarat, Australia Brandt Tractor Full time

    **ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY?** Brandt has an opportunity for a Corporate Account Manager to join our Australian-Golf and Turf team. **_About us:_** Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand, and Australia, we are a global team with one...

  • Health Information Services Clerk

    6 months ago

    Ballarat, Australia Ballarat Health Services Full time

    **Health Information Services Clerk** **Permanent Part Time (per fortnight) -48 hrs** **Hours - 08:30-17:00** **About the role** Health Information Services currently has an opportunity for three highly motivated individual to join our team. The role calls for applicants with a high degree of flexibility, initiative, an eye for detail and willingness to...

  • Health Information Services Clerk

    6 months ago

    Ballarat, Australia Grampians Health Full time

    Location: Western Region | Ballarat Job type: Part time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 18524 **Health Information Services Clerk** **Permanent Part Time (per fortnight) -48 hrs** **Hours - 08:30-17:00** **About the role** Health Information Services currently has an...

  • Health Information Services Clerk

    6 months ago

    Ballarat, Australia Grampians Health Full time

    Location: Western Region | Ballarat Job type: Part time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 18997 **_Health Information Services Clerk_** **Permanent Part Time - 20 hours per fortnight** **Hours: 14:30 - 23:00** **About the role** Health Information Services currently has...

  • Corporate Services

    1 month ago

    Ballarat, Australia City of Ballarat Full time

    **12-month Traineeship - full-time position (Monday to Friday)****: - **Are you a recent school leaver looking to build a career in administration?**: - **National Trainee Award wages*** Are you a recent school leaver looking to build a career in administration? This is your chance to gain hands-on experience and a nationally recognised qualification...

  • Medical Records Coordinator

    1 month ago

    Ballarat Central, Victoria, Australia Ballarat Health Services Full time

    About the RoleBallarat Health Services is seeking an experienced Medical Records Coordinator to join our team. As a key member of our health services, you will be responsible for managing medical records and ensuring that they are accurate, up-to-date and secure.The successful candidate will have excellent communication skills and be able to work effectively...

  • Corporate Communications Specialist

    4 weeks ago

    Ballarat, Victoria, Australia Federation University Australia Full time

    **About Federation University Australia**We are seeking a highly skilled Corporate Communications Advisor to join our team.As a key member of the Corporate Communications and Government Relations team, you will play a crucial role in enhancing the reputation of Federation University Australia and Federation TAFE through coordinated internal and external...

  • Human Resource Advisor

    6 months ago

    Ballarat, Australia Doctors&Co Management Full time

    We have an opportunity for an **Experienced** **Human Resource Adviser** to join our team at Doctors&Co Management We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is...

  • Housekeeping Team Member

    4 weeks ago

    Ballarat, Victoria, Australia NRMA Parks and Resorts Full time

    At NRMA Parks and Resorts, we are seeking a reliable and detail-oriented Accommodation Attendant to join our team.Job OverviewThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and maintaining high standards of cleanliness in our accommodation facilities.Key Responsibilities:Clean and maintain all...

  • Information Support Officer

    7 months ago

    Ballarat, Australia Ballarat Health Services Full time

    **About the role** The Information Support Officer (ISO) provides technical system advice, training and support for health and education sector stakeholders across Victoria on using Placeright to plan, manage and report on student placements. The Information officer has broad responsibility for the provision of health workforce-related support and advice to...

  • Customer Requests Team Leader

    6 months ago

    Ballarat, Australia CitiPower and Powercor Full time

    **Customer Requests Team Leader**: - Ballarat, VIC, AU, 3000**About us**: CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include large numbers of households as well as commercial and industrial businesses, world class arts, health and...

  • Information Support Officer

    7 months ago

    Ballarat, Australia Grampians Health Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Administration/Secretarial, IT and Telecommunications Reference: 18840 **About the role** The Information Support Officer (ISO) provides technical system advice, training and support for health and education sector...

  • Business Support Officer

    1 week ago

    Ballarat, Australia Department of Transport and Planning Full time

    Location: Western Region | Ballarat Job type: Full Time - Fixed Term Organisation: Department of Transport and Planning **Salary**: $76,817 - $93,275 Occupation: Administration/Secretarial Reference: 5667 **About the Role** **This is a Fixed Term Position until 31st December 2025.** The Business Support Officers (BSOs) are responsible for delivery of...

  • Housekeeping Team Member

    4 weeks ago

    Ballarat, Victoria, Australia NRMA Parks and Resorts Full time

    We are currently seeking a skilled Housekeeping Attendant to join our team at NRMA Parks and Resorts.Job DescriptionAs a Housekeeping Attendant, you will play a vital role in ensuring the presentation of our properties is of a consistent standard. This includes cleaning and servicing accommodation types and public areas, as well as linen changes, cleaning of...

  • Corporate Communications Advisor

    8 months ago

    Ballarat, Australia Federation University Australia Full time

    About the role Working as an integral part of the Corporate Communications and Government Relations team you will increase exposure and enhance the reputation of Federation University Australia and Federation TAFE through coordinated internal and external communication activities. You will: coordinate proactive media opportunities including writing...

  • Human Resources Manager

    7 months ago

    Ballarat, Australia Brandt Tractor Full time

    **Are you looking for the next step in your career?** Opportunities to work for a highly successful global company in Ballarat do not come about very often. This is a dynamic role that would suit an experienced HR professional who has demonstrated skills in change management, industrial relations as well as the ability to lead the team to build fundamental...

  • Corporate Receptionist

    6 months ago

    Ballarat, Australia Findex Full time

    The Opportunity Our established professional services firm is looking for a Corporate Receptionist to join our Ballarat Office. We are seeking candidates who are motivated and energetic, and passionate about our clients and eager to make a significant impact in a fast-paced environment. This fixed term 6-month full-time opportunity is an exciting and...