Customer Service Team Leader

4 months ago


Ringwood, Australia Robert Half Full time

Work on a 3-month temporary contract for one of Australia's most loved FMCG organisations Team of 3 - Immediate start.

**The Company**

Our client is one of the largest and most loved FMCG organisations in Australia. After being in business for several decades and extending their footprint across several locations in Australia, they are expanding operations and require an extra pair of hands to support the Customer Service department.

**The Role**

Managing a self-sufficient team of three, duties will be dependant on work schedules: Responsibilities include the following:

- Management of EDI including troubleshooting
- Oversee the day-to-day delivery of the team
- Engage key stakeholders to ensure a customer-orientated and productive strategy
- Deliver industry-leading customer experience across all channels
- Liaison with key carriers and vendors
- Management of account queries and status updates with major accounts
- Maintain SAP database and client portals ensuring accuracy

**Why work here?**
- Hybrid working opportunity 3/2 model
- Computer and product training provided
- Parking on site
- Staff discounts
- Fun team, great supportive working environment

**Your Profile**
- Experience within the FMCG or manufacturing industry desirable
- Technically minded, experience working with an ERP is critical
- Team manager/leader experience (minimum 2 years)
- Excellent communication skills

**Job Reference Number**:06830-0012952086EM



  • Ringwood, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Ringwood, Australia For Health Group Full time

    The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...


  • Ringwood, Australia ForHealth Group (Dayforce) Full time

    Treatment Room Team LeaderRingwood VIC 3134, Australia Req #2924 Wednesday, 28 August 2024The CompanyForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their...


  • Ringwood, Victoria, Australia ForHealth Group (Dayforce) Full time

    About the RoleWe are seeking a highly skilled and experienced Treatment Room Team Leader to join our team at ForHealth Medical Centres. As a key member of our clinical operations team, you will be responsible for providing leadership and operational management to a team of nurses, ensuring the highest standard of patient care.Key ResponsibilitiesProvide...


  • Ringwood, Victoria, Australia ForHealth Group (Dayforce) Full time

    About the RoleWe are seeking a highly skilled and experienced Treatment Room Team Leader to join our team at ForHealth Medical Centres. As a key member of our clinical operations team, you will be responsible for providing leadership and operational management to a team of nurses, ensuring the highest standard of patient care.Key ResponsibilitiesProvide...


  • Ringwood, Australia Australian Electoral Commission Full time

    **Agency Purpose** The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness...

  • Hospitality Leader

    22 hours ago


    Ringwood, Victoria, Australia TGI Fridays Full time

    {"title": "Hospitality Leader", "content": "Be Part of the Friday VibeTGI FRIDAYS is seeking a passionate hospitality leader to join our team.As a hospitality leader, you will be responsible for delivering exceptional customer service, leading by example, and fostering a fun and vibrant culture.Key Responsibilities:Deliver outstanding customer...

  • Team Leader

    4 weeks ago


    Ringwood, Australia Uniting Vic.Tas Full time

    **Permanent full-time position**: - **Increase fortnight take-home pay with access to $15,900 salary packaging benefits!**: - **10% gap discount for childcare services with Uniting Early Learning** **About the opportunity** At 121 Youth Refuge, we are dedicated to providing high-quality care and support to young people aged 16 - 20 who are experiencing...

  • Hospitality Leader

    60 minutes ago


    Ringwood, Victoria, Australia TGI Fridays Full time

    {"title": "Hospitality Leader", "description": "Join Our Team at TGI FridaysWe are seeking a passionate and dedicated Hospitality Leader to join our team at TGI Fridays. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.About the Role:Lead a team of service...


  • Ringwood, Victoria, Australia Bunnings Full time

    About BunningsBunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, and online platforms.Our TeamOur team members are the face of Bunnings, providing a friendly and helpful service to every customer who walks through our...


  • Ringwood, Victoria, Australia Bunnings Full time

    About BunningsBunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, and online platforms.Our TeamOur team members are the face of Bunnings, providing a friendly and helpful service to every customer who walks through our...


  • Ringwood, Victoria, Australia Mondelez International Full time

    About Mondelēz InternationalMondelēz International is a leading global snacking company with a rich history and a commitment to innovation. Our mission is to provide consumers with the right snack, for the right moment, made in the right way.We operate in over 80 countries and employ approximately 91,000 diverse and talented employees in our factories,...


  • Ringwood, Victoria, Australia Mondelez International Full time

    About Mondelēz InternationalMondelēz International is a leading global snacking company with a portfolio of iconic brands such as Oreo, Cadbury, Philadelphia, and Toblerone. We are committed to providing consumers with the right snack, for the right moment, made in the right way.Job SummaryWe are seeking a highly skilled Customer Service Manager to lead...


  • Ringwood, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our **Personal Banker **role is pivotal to supporting our purpose. Based in our Eastland branch in...


  • Ringwood East, Australia Eastern Health Full time

    Administration Team Leader  Permanent Part Time | 64 hours per fortnight Monday to Friday  Breast and Cancer Centre, Maroondah Hospital  Eastern Health  Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including...

  • Store Leader

    3 months ago


    Ringwood, Australia Lorna Jane Full time

    At Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. We have an exciting opportunity for an experienced Store Leader to lead the team...

  • Store Leader

    2 weeks ago


    Ringwood, Australia LORNA JANE Full time

    Store Leader Lorna Jane, Shop 2138 Level 2 Eastland Shopping Centre,, Ringwood, Victoria, Australia Req #1585 Monday, 16 September 2024We have an exciting opportunity for an experienced Store Leader to join the team at Lorna Jane Eastland store.  Our ideal candidate will possess a passion for the...


  • Ringwood, Victoria, Australia Eastern Health Full time

    About the RoleWe are seeking a highly skilled Purchasing Officer to lead our purchasing team at Eastern Health. As a key member of our supply chain team, you will be responsible for managing the buying process from requisition to purchase orders.Key ResponsibilitiesLead the purchasing team with a hands-on approach to ensure effective buying processes.Develop...

  • Store Leader

    4 days ago


    Ringwood, Victoria, Australia LORNA JANE Full time

    {"h1": "Store Leader Opportunity at LORNA JANE", "p": "We are seeking an experienced Store Leader to join our team at LORNA JANE Eastland store. As a Store Leader, you will be responsible for overseeing the customer experience, people development, merchandising, and operational functions of the store to deliver on store targets and KPIs.", "ul": [{"li":...

  • Store Leader

    2 weeks ago


    Ringwood, Victoria, Australia LORNA JANE Full time

    {"h1": "Store Leader Opportunity at LORNA JANE", "p": "We are seeking an experienced Store Leader to join our team at LORNA JANE Eastland store. As a Store Leader, you will be responsible for overseeing the customer experience, people development, merchandising, and operational functions of the store to deliver on store targets and KPIs.", "ul": [{"li":...