Customer Service Administrator

3 weeks ago


Melbourne, Australia Ari Recruitment Full time

Are you wanting to get into the Administration Sector?

This is the job for you
- Immediate Start
- Dandenong South, VIC
- $55k - $60k + super
- Work in the office with a great team

**The Company**

Our client is one of Australia's largest waste management companies. The company prides themselves on their proactive and progressive approach to waste management, as well as striving for a better future.

**The Role**
- Providing frontline communication and support to external and internal customers across Australia
- Answering national call centre phones
- between 30-40 calls a day
- Booking customer collections and following up with operations on ETAs
- Investigating and processing credits
- Investigating disputes and complaints
- Responding to customer’s queries in a positive and professional manner
- High quantity of data entry

**Skills and Experience**
- Strong initiative
- Excellent customer service skills
- Basic computer skills
- Ability to work independently
- Positive & 'can do' attitude
- Strong phone etiquette
- Willing to learn & grow

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $60,000.00 per year

Ability to commute/relocate:

- Melbourne VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- Inbound call centre (preferred)
- Outbound call centre (preferred)

Work Authorisation:

- Australia (preferred)



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