Team Leader

2 weeks ago

Box Hill, Australia Box Hill Institute Full time

Based at our Box Hill Campus
- Full time, ongoing position
- PACCT 6 - $77,949 plus compulsory superannuation contribution

**About the role**:
Members of the Application Assessment & Enrolment team are part of Student Recruitment in the Student Experience division and work closely with the International, Customer Contact and Nurture teams. This position is responsible for working professionally with employees at all levels across BHI and liaising with relevant external stakeholders and service providers, program delivery areas, teachers and students.

The Student Recruitment team are responsible for the provision of outstanding service to local and inbound international students, supporting customer service across the organisation for all parts of the student journey, contributing to successful student outcomes and providing an outstanding student experience.

**About You**:

- Tertiary qualification in Business or Administration and/or experience within a similar role
- Proven ability to lead a small team in a sales environment and develop a cohesive team with shared clarity around goals and accountabilities whilst obtaining necessary resources and information for the team. Ability to guide and support individuals within the team in achieving high performance outcomes.
- Extensive experience with stakeholder engagement
- Proven ability to establish and maintain productive working relationships internally and externally including the ability to influence and communicate effectively on a range of sensitive and complex issues. Demonstrated ability of successfully forming, monitoring and maintaining constructive relationships with stakeholders
- Strong data and reporting skills and high attention to detail
- Understanding of Box Hill Institute and the range of programs offered

**About Us**:
We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.

Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various correctional and defence sites in Victoria.

We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.

**Benefits**:
We offer more than just a job; we offer benefits to enhance your work life, and celebrate your achievements. Employment benefits include:

- Flexible work arrangements (dependent on the role requirements)
- Career progression opportunities and reward & recognition programs
- Novated leasing and salary packaging
- Access to health & wellbeing resources
- On-site parking
- Employee discounts on health insurance, car rental, newspaper subscriptions and more
- Access to libraries offering ebooks, films, novels, children's books and so much more
- Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
- Purchased Leave

**Applications close: 9am, Thursday 28 March 2024**

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.**
- Box Hill Institute reserves the right to withdraw an advertised position at any stage._

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