Ict Operations Manager

7 months ago

Brisbane, Australia Downer Group Full time

**A new name, a bright pathway ahead**

Part of Downer Group, our newly formed Social Infrastructure and Citizen Services business unit brings amazing capability to the people of Australia and what matters most to them. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; _to enable our communities to thrive._

**Join us on the journey**

**What you’ll do**

You will contribute to the overall success of the ICT Operations at Sunshine Coast University Hospital with your experience, while also handling business-as-usual activities. Your responsibilities will include but not limited to:

- **Provide Tier III** and other support upon request from various stakeholders on-site.
- Provide technical recommendations, advice, and implementation support for ICT projects.
- **Manage relationships** between ICT, the local contract team, and the client.
- Effectively manage and mentor the ICT staff based at the local site.
- **Respond to ICT support escalations**, troubleshoot technical issues, and resolve data/configuration issues.
- Take ownership of the Incident Management ticket queue.

**What you’ll bring**
- Hold a tertiary qualification in Information Technology or equivalent industry experience.
- Demonstrate experience in leading ICT teams and managing team workloads.
- Provide proven experience in supporting Windows and Linux server operating systems.
- Demonstrate experience in working with project teams to successfully complete complex ICT projects.
- Exhibit experience in working with the ITIL framework and ITSM principles and processes.
- Show a proven ability to develop strong collaborative relationships with team members, peers, clients, and vendors.
- A desire to continually master new technologies.
- Showcase excellent problem-solving and troubleshooting skills.

**Why work for us?**

With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

- Training and development to support your career.
- Flexible working.
- Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.
- An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.
- Positive and engaged team environment with a focus on your ongoing learning and career development.
- A diverse and inclusive work culture that values employee health and wellbeing
- Long-term, full-time position with a competitive salary along with a range of employee benefits.

  • Senior ICT Consultant

    1 month ago

    Brisbane, Queensland, Australia Titan ICT Full time

    About UsTitan ICT is a leading Australian-owned company specialising in delivering strategic ICT advice, systems integration, and technical support services to the mining and resource industry.Job OpportunityWe are currently seeking experienced and committed ICT Consultants with a CCIE/CCNP qualification to work in our project teams in Brisbane on a diverse...

  • Senior ICT Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Titan ICT Full time

    About UsTitan ICT is a leading Australian-owned company specializing in delivering strategic ICT advice, systems integration, and technical support services to the mining and resource industry.With a proud record of delivery since 2003, we have a national footprint with offices located in Brisbane, Perth, and Sydney.We are currently seeking experienced and...

  • Senior ICT Consultant

    3 weeks ago

    Brisbane, Queensland, Australia Titan ICT Full time

    About UsTitan ICT is a leading Australian-owned company that specializes in delivering strategic ICT advice, systems integration, and technical support services to the mining and resource industry.Job OpportunityWe are currently seeking experienced and committed ICT Consultants with a CCIE/CCNP qualification to work in our project teams in Brisbane on a...

  • Senior ICT Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Titan ICT Full time

    About UsTitan ICT is a leading Australian-owned company specialising in delivering strategic ICT advice and technical support services to the mining and resource industry. With a proud record of delivery since 2003, we have a national footprint with offices located in Brisbane, Perth, and Sydney.We are currently seeking experienced ICT Consultants with a...

  • Senior ICT Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Titan ICT Full time

    About UsTitan ICT is an Australian-owned company specialising in delivering strategic ICT advice, systems integration, and technical support services into the mining and resource industry.With a proud record of delivery since 2003, we have a national footprint with offices located in key locations.As a result of our organic growth, we are currently seeking...

  • Ict Manager

    2 weeks ago

    Brisbane, Australia Cross River Rail Delivery Authority Full time

    Cross River Rail Delivery Authority (CRRDA)...Your chance to work with the best! Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It will be a catalyst for 10 years of wider rail transformation across the whole of South East Queensland and it is already playing a key role in how we prepare for the 2032 Olympic...

  • Ict Manager

    5 months ago

    Brisbane, Australia RP Infrastructure Full time

    **Role Description** We’re looking for an Information & Communication Technology (ICT) Manager to oversee our systems and maintain the day-to-day IT operations for the firm. Located in **Brisbane’s CBD**, you’ll also be responsible for: - Delivering insight and advice for potential infrastructure or software investment decisions. - Managing the...

  • Manager - Ict Systems

    5 months ago

    Brisbane, Australia Premise Holdings Full time

    **Key Responsibilities**: We are currently seeking a** Manager - ICT Systems** to join a National IT Division based in our Brisbane office on a full-time basis for a large professional services organisation. This role provides continuity, effective operation and security of IT infrastructure across the business. This role is critical to the internal...

  • ICT Project Manager

    4 weeks ago

    Brisbane, Queensland, Australia CYOS Solutions Full time

    Job Title: ICT Project ManagerJoin CYOS Solutions as we seek an experienced ICT Project Manager to lead our Compliance Management System (CMS) Project. This is a critical role that requires a skilled professional to manage the project's technical requirements, stakeholders, and deliverables.About the ProjectThe CMS Project aims to replace the legacy...

  • Ict Change and Release Manager

    2 months ago

    Brisbane, Australia Queensland Health Full time

    **The role**: Reporting to the Technical Delivery Manager, you will play a pivotal role in leading the ICT change and release management activities ensuring compliance, timely release of the technical changes in the production environment and maturing technical change processes within a large cyber security program of works. The ICT Change and Release...

  • Ict Portfolio Manager

    5 months ago

    Brisbane, Australia Talent International Full time

    australia brisbane contract negotiableTalent is searching for experienced ICT Portfolio Manager to join our Federal Government Department. The role combines responsibilities of a Program Manager, Portfolio Manager, and Business Relationship Manager. - **Dynamic ICT Portfolio Manager within OCIO**: - **Large Federal Government Department**: - **Long-term...

  • Ict Vendor Relationship Manager

    5 months ago

    Brisbane, Australia Queensland Fire and Emergency Services Full time

    About us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...

  • Ict - Asset Manager

    5 months ago

    Brisbane, Australia Peoplebank Full time

    Location: - Brisbane CBD- Job Type: - Contract- Posted: - 11 minutes ago- Contact: - Arriane Mendoza- Discipline: - General IT - Reference: - 261134**Role - ICT Asset Manager** Brisbane CBD based Initial contract until 30/09/24 **About the role** Join our Information and Digital Services team as the ICT Asset Manager, where you will lead the charge in...

  • ICT Project Manager

    6 days ago

    Brisbane, Queensland, Australia M&T Resources Full time

    We are seeking an experienced ICT Project Manager to oversee high-impact projects within our organization.Key Responsibilities:Lead software upgrade and rationalization projectImplement software asset management lifecycle solutionRequirements:Minimum 5 years of experience in managing ICT projectsProven track record of delivering projects on time, within...

  • Ict PMO Manager

    3 months ago

    Brisbane, Australia Sunwater Limited Full time

    Full Time**Location**: Brisbane**Job type**: Information & Communication Technology**Applications close**: 30 Aug 2024 E. Australia Standard Time **ICT PMO Manager**: **Work.** Are you a strategic thinker with a passion for ICT project excellence? Join Sunwater as our ICT Portfolio Management Office (PMO) Manager, where you’ll play a vital role in...

  • ICT Asset Management Expert

    3 days ago

    Brisbane, Queensland, Australia University of Southern Queensland Full time

    Our ICT Client Support team at the University of Southern Queensland is seeking a highly skilled ICT Asset Management Expert to oversee the full lifecycle management of our ICT assets. This role plays a vital part in ensuring efficiency, sustainability, and delivering an exceptional user experience across the University. As an ICT Asset Management Expert,...

  • Manager Ict Resilience

    2 months ago

    Brisbane, Australia Transport and Main Roads Full time

    We are on the lookout for a visionary Manager (ICT Resilience) capable of leading the refinement, creation, and deployment of ICT resilience frameworks aligned with best practice standards throughout TMR. You will be at the helm, guiding senior stakeholders, spearheading insightful discussions, and pioneering ICT resiliency risk management practices while...

  • ICT Service Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full time

    ICT Service Delivery ManagerCPL is a leading provider of disability support services in Queensland and Northern New South Wales. We're seeking an experienced ICT Service Delivery Manager to join our team and help us deliver exceptional technology solutions.About the RoleAs an ICT Service Delivery Manager, you will lead a settled and enthusiastic team of 7...

  • Ict Planning Consultant

    7 months ago

    Brisbane, Australia Queensland Health Full time

    **The role**: The Information and Communication Technology (ICT) Planning Consultant will play a key role to capture, analyse, prioritise and present ICT strategies and investments to governing bodies in support of the ICT investment decisions making processes. Develop Digital and ICT strategies, plans and roadmaps as required that align with Departmental...

  • Senior ICT Strategist

    4 weeks ago

    Brisbane, Queensland, Australia Hudson Full time

    Senior ICT SpecialistLead and manage complex technology projects, collaborating with key stakeholders to deliver high-impact ICT services. Provide expert guidance on ICT trends, implement best practices, and resolve technical challenges to ensure seamless service delivery.Key Responsibilities:Lead and manage complex ICT projectsProvide expert guidance on ICT...