Workplace Coordinator/corporate Concierge

5 months ago

Melbourne, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves
Based front of house, the Workplace Coordinator/Corporate Concierge will be the first point of contact and responsible for welcoming employees with genuine hospitality and thoughtful services, whilst delivering a range of on-site workplace related services.

This role plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest.
The start date for this role will be mid-January.
Create a welcoming, safe, and productive workplace and a welcoming experience for guests, staff and visitors.
Assist the wider Facilities Management team.
Ensure meeting room floors are maintained in a pristine and clutter-free way, ensure rooms are set up ready for each booking and liaise with suppliers of catering, AV etc. to streamline the service offering.
Assist with organising office events.
Build relationships with stakeholders, assisting with the coordination and delivery of day to day running of office premises.
Provide guidance to our people on navigating self-service functions for technical support such as Security, Safety, and IT issues.

**Interested? This is what we are looking for**:
This role is perfect for someone with experience in hospitality, hotel management or high-end concierge. You will have well-developed interpersonal skills and able to manage relationships with key stakeholders and manage expectations.
Prior experience to manage meeting room services is an advantage.
Must present a professional and friendly corporate image to clients.
Proficiency with Microsoft Word, Excel and PowerPoint.
Good command of verbal and written English

What can you expect from us?
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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