Service Desk Analyst

2 weeks ago


Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/NL0804**Title**:

- Service Desk Analyst - ITIL - Active Directory, Microsoft - FED GOVT**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 6 month + EXT**Description**:

- **ASAP Start with a leading Federal Government Department**:

- **Lucrative hourly rates on offer $$**:

- **Ability to obtain a federal government clearance**

One of Australia’s prominent **Federal Government Departments **is looking to engage an experienced **Service Desk Analyst **to join a supportive and high calibre team to support the service desk manager in the administration of matters across provision of planning and delivery support. The **Service Desk Analyst** will be offered an **initial 6 month month contract with the view to extend for a further 12 months.**

The successful **Service Desk Analyst **will be responsible for, but not limited to:

- Provide on-call support after hours on a rostered basis.
- Determine software and hardware requirements to provide solutions to problems
- Install and configure software and hardware.

The successful **Service Desk Analyst **will have experience in the following:

- Experience within a similar position
- Proven ability to communicate effectively whilst responding to stakeholder needs and expectations
- Knowledge an experience in the use of Microsoft Windows, Microsoft Office, Microsoft SCCM, Active Directory, Citrix, ITIL and remote access platforms are highly desirable.



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