Watergardens - Ops Manager

9 months ago


Melbourne, Australia Aurex Group Limited Full time

Experience in Commercial Cleaning
- Leading National Business
- Career progression available

**Company Background**:
Our client is a leading Facilities Management company dedicated to delivering exceptional facilities services solutions to their clients across multiple states. With a commitment to excellence and a focus on customer satisfaction, they are seeking an experience Retail Site Manager to join their team in Victoria. You will oversee and optimise operations across a retail shopping centre, ensuring the highest standards of service delivery, and maintaining strong client relationships.

**Key Responsibilities**:

- **Leadership and Team Management**: Lead and inspire a team of soft services professionals, including janitorial, cleaning, pest control, landscaping, and more, across multiple states. Foster a positive work culture, encourage teamwork, and provide mentorship to enhance individual and team performance.
- **Operational Excellence**: Oversee the daily operations of soft services, ensuring efficiency, quality, and compliance with company standards and industry regulations. Implement best practices and continuously improve processes to optimize service delivery.
- **Client Relationships**: Cultivate strong partnerships with clients, understanding their needs, and addressing any concerns or inquiries promptly. Regularly engage with clients to evaluate their satisfaction levels and identify opportunities for service improvement.
- **Budget and Resource Management**: Develop and manage budgets for soft services operations. Optimize resource allocation, control costs, and explore opportunities for cost-saving initiatives without compromising service quality.
- **Performance Monitoring and Reporting**: Implement performance metrics and monitoring systems to track key performance indicators (KPIs). Prepare regular reports on operational performance and present them to senior management.
- **Compliance and Safety**: Ensure compliance with all relevant regulations, safety protocols, and industry standards pertaining to soft services operations. Take proactive measures to maintain a safe and healthy work environment for all team members.
- **Training and Development**: Identify training needs and provide ongoing training and development opportunities to team members. Keep the team updated on industry trends, best practices, and advancements in soft services.

**Qualifications and Requirements**:

- Bachelor's degree in Facilities Management, Business Administration, or a related field preferred.
- Proven experience in managing commercial cleaning contracts and teams.
- Experience in retail industry
- Strong leadership skills with the ability to motivate and guide a diverse team.
- Excellent organizational and problem-solving abilities.
- Knowledge of industry standards, best practices, and emerging trends in soft services.
- Exceptional communication and interpersonal skills to build and maintain client relationships.
- Budget management and financial acumen.
- Familiarity with compliance and safety regulations in the facilities management industry.
- Ability to travel across states as needed.



  • Melbourne, Australia AML Ops Full time

    Financial Crime Quality Assurance Analyst AML Ops offers flexible, AML/CTF specialised resources via a co-sourced model. Our team members undertake agreed AML/CTF operational activities on behalf of our clients. Reporting to the AML Ops Quality Assurance Manager, you will be responsible for delivery of quality assurance over the AML Ops analyst team and...


  • Melbourne, Australia AML Ops Full time

    Financial Crime Junior Analyst About the Role An exciting opportunity exists to join AML Ops as a Junior Analyst on a casual basis, providing flexibility as you complete your tertiary studies. You will be part of the AML Ops team that is responsible for the day-to-day operations of Anti-money Laundering and Counter-terrorism Financing (AML/CTF) &...

  • Store Manager- Bedding

    7 months ago


    Melbourne Western Suburbs, Australia Frontline Recruitment Full time

    **Store Manager - Bedding & Furniture - Watergardens** With 30+ sleep centric stores Australia wide, this leading bedding specialist is known for their price, quality and range, but most of all they're known for their impressive customer service! They're currently on the lookout for a dynamic and dedicated Store Manager to join their team! **About the...

  • Op Shop Supervisor

    3 weeks ago


    Port Melbourne, Australia Uniting Vic.Tas Full time

    **Retail Award Level 4 position (Inc. weekend penalty rates)**: - **Casual positions available at various Metro Melbourne locations**: - **Bring creative flair to help us achieve our vision** **Your new role**: Join our team and support the coordination of volunteers and daily operations of our Metro Op Shops. It’s a great opportunity to be part of a...


  • Melbourne, Australia CMACGM Full time

    Gain experience from the biggest shipping line in Australia! ANL Container Line’s 2025 Graduate and Co-Op Program is open! ANL Container Line is a subsidiary of the CMA CGM Group, and our mission is to contribute to sustainable globalization. As a pioneer in the field, we have a firm target of becoming completely carbon neutral by 2050. With sustainability...

  • Lending Ops Lead

    1 week ago


    Melbourne, Australia Moula Full time

    Lending Ops - Melbourne, Victoria **About us** Founded in 2013, Moula is an Australian fintech dedicated to backing good business. Providing business finance solutions, we empower businesses to access working capital in a simple, fast and friendly way. We’ve developed a unique platform that analyses business data to assist in making responsible lending...


  • Melbourne, Australia JBS Australia Full time

    Rivalea is a leading integrated Australian agri-food company, with extensive agricultural, processing and marketing interests that support high quality pork production for Australian and export markets. Previously known as Bunge and QAF, the business is over 50 years old. Now owned by global protein company JBS, Rivalea employs more than 1,000 people and...

  • Manager Aml/ctf Ops

    3 months ago


    Melbourne, Australia Commonwealth Bank Full time

    The Financial Crime Operations (FCO) team sits within the Financial Crime Services (FCS) space. FCS is accountable for the development, implementation and ongoing leadership of the Groups financial crime shared services. FCO leads the Group’s approach to managing Anti-Money Laundering and Counter Terrorism Financing (AML/CTF) and Sanctions risks and...


  • Melbourne, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor's degree in business, engineering, operations, supply chain, transportation logistics - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in analyzing data to drive decisions - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of program or project management experience - 3+...


  • Melbourne, Australia Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...


  • Melbourne, Australia Melbourne & Olympic Parks Full time

    We are looking for a Client Relationship and Event Sales expert! **About the role** As a Client Relationship Manager for Melbourne and Olympic Parks you will have the chance to develop strong customer relationships, maintain a portfolio of corporate accounts and challenge yourself to seek new business opportunities. Reporting to the Sales Manager, you...


  • Melbourne, Australia ALSTOM Full time

    Req ID:411113 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...


  • Melbourne, Australia Melbourne & Olympic Parks Full time

    **About the role** Precinct Security Manager (Operations) role is responsible for the management and oversight of the core security teams (manpower) to provide expertise and guidance, as well as the Service Providers used to facilitate this, across the Precinct. In addition, the role will support and provide coverage to the Precinct Security Manager (Access...


  • Melbourne, Australia Melbourne & Olympic Parks Full time

    **About the role** We are excited to welcome a Strategic Asset Management expert to lead the whole of life analysis, capital and renewals investment planning, operations and maintenance oversight for Melbourne & Olympic Park Trust’s facilities and property. Melbourne & Olympic Parks precinct is host to six premier venues, including Rod Laver Arena,...

  • Workforce Planning

    7 months ago


    Melbourne, Australia Melbourne & Olympic Parks Full time

    **ABOUT THE ROLE** We have an exciting new opportunity for a Workforce Planning & Development Manager to join our People & Culture team. Reporting to the Director of People & Culture, responsible for the planning, leadership, development and effectiveness of our event delivery workforce. **We believe people are the key to our growth and success.** Our...


  • Melbourne, Australia Melbourne & Olympic Parks Full time

    **Client Relationship Manager - Ticketing** **About the role** We are looking for a passionate relationship driven induvial to manage ticketing requirements for our key clients to consistently deliver events at Melbourne and Olympic Parks. Reporting to the Ticketing Manager, this role will act as a key contact for our clients in facilitating their event...


  • Melbourne, Australia Amazon Commercial Services Pty Ltd Full time

    3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - Bachelor's degree - Experience defining program requirements and using data and metrics to determine improvements Are you obsessed with solving challenging problems? Do you think outside of the box and challenge the status...


  • Melbourne, Australia Sharp & Carter Full time

    Retailer with 200 + sites across Australia. - Leading role in the ops team. - Creating best ways of working to prevent loss and theft. **About the role** Newly created role for the business, they are excited to bring on an experienced Loss Prevention Manager who can build new ways of working across the store network, provide training and ongoing...

  • Business Manager

    5 days ago


    Melbourne, Australia UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Melbourne, Australia Sportsbet Full time

    **About us!** Sportsbet's purpose is to bring excitement to life for its customers and we do this by over delivering on excitement through serious fun, disrupting the status quo and living our values. We’re a flexible, progressive, open-minded, and inclusive employer with over 7000 cool, clever and curious people around the world. We’re a global player,...