Insights Analytics Manager

4 weeks ago

Sydney, Australia Commonwealth Bank Full time

**Monthly 50% WFH in our Hybrid Work model**:

- **Limitless learning and development opportunities**:

- **Collaborative and values-driven team of analytical tech'sperts**

**See yourself in our team**

Our people are finding the answers to some of Australia’s biggest customer challenges. With rich data at your fingertips, join a team of expert problem solvers who aren’t afraid of the unfamiliar.

The Chief Data & Analytics Office (CDAO) team aspire to be the best analytics team in the world at engaging customers and delivering value for the organisation. We are the pioneers of leveraging Next Best Action Marketing decisioning technology and the Group’s data to anticipate and meet our customers’ needs in an orchestrated, consistent and meaningful manner.

Check out what it like to work in the Data & Analytics team at CommBank.

**Do work that matters**

As an Insights & Analytics Manager, you will empower data driven decision making, and continual improvement strategies in our Private Banking customer communications. By surfacing both leading & lagging indicators, in a manner that is easy to consume, your role will enable tailored recommendations aimed at protecting and improving our customers' financial wellbeing.

Your role may include but won't be limited to;
- Partnering with interdisciplinary and cross functional stakeholders in requirement gathering, solution design and data delivery
- Developing insights and measurement tools to support and track Private Banking's goal of digital first approach for all our customers
- Help develop best in class analytics solutions and culture by mentoring and working closely with the analysts in your team
- Deliver high quality, accurate and timely analytics using industry standard tools to solve business problems
- Provide people management and technical guidance to your team

**Your success in this role will require**:

- Exceptional communication, stakeholder engagement and presentation skills
- Commercial experience with data exploration and analysis tools (e.g. SQL, Tableau, Python)
- A demonstrated Insights and Analytics leadership experience
- Proven problem solving, planning, project management and decision-making skills
- Ability to articulate complex analytical requirements and findings in common non-technical terms

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 26/04/2024

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