Parts Interpreter

2 weeks ago

Smeaton Grange, Australia Paul Wakeling Motor Group Full time

**Department**:
Parts

**Location of the Role**:
Smeaton Grange

**Employment Type**:
Full Time

**Overview of the Company**:
Wakeling Automotive is made up of over 350 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 new car franchises across Paul Wakeling Motor Group, Camden Valley Motors, Moss Vale Motor Group, Allan Mackay Autos, Wollongong City Motors, Shellharbour City Motors, Mercedes-Benz Wollongong and 8 used car locations. Wakeling Automotive not only specializes in automotive but also is home to Tyre Plus Campbelltown and Camden Cycles. In 2017, 2018 & 2019, Wakeling Automotive was recognised at the NSW Business Chamber Macarthur Region within several categories such as “excellence in workplace inclusion” & “excellence in business”. These achievements are testament to the culture and environment that is working at Wakeling Automotive.

Overview of the Role

We currently have an exciting opportunity available for an experienced parts interpreter to work alongside our Parts team, based in Smeaton Grange. The successful applicant must possess a high level of self-motivation, professionalism, and excellent customer service skills. This role would be ideal for someone who is looking to take the next step in their automotive career.

**Reporting to the Parts Manager your day to day duties include**:
Greeting and serving customers

Writing and Invoicing customer paperwork

Face to Face and phone enquiries.

Supply general advice/quotations - parts interpreting

Following up customer requirements

Ensuring parts ordered and delivered are accurate

Utilising our internal computer system

Follow all internal processes and procedures

**The Successful Applicant Must have**:
Customer Service experience - essential

Excellent computer skills

The ability to multi-task

Strong administration skills

Work together as a team

Dispute resolution skills

The ability to think on your feet

Strong organisational skills

**What we can offer you**:
Annual award night for employees

Employee recognition and award for tenure / year of service

Employee of the month incentive

Christmas party for employees, partner and children

Monthly bbq for all staff

Self-development training opportunities

Supportive work environment

for tenure / year of service

Employee of the month incentive

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