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Service Manager Forestry

1 month ago

Melbourne, Australia Sales Staff Australia Full time

This position has you second in-charge reporting to CEO
- Our Equipment is our own and is of the highest European quality
- Location Sprigvale area

**Service Manager Forestry; Mining Industrial Equipment** $160,000+11%Super +4x4 Company Car plus bonuses. Past exp working as a Service Mgr or with past service tech exp on any equipment in the 3 listed industries.

**Basic requirements the core of the job**:
**70% of the time - In the office.**
**30% of the time -Travel to and from clients’ locations in your take home full-time company car.**
- **Manage the external service teams movements. they don't report to you, you just tell them where to go.**:

- **Product manager you liaise with Europe regarding improvements, changes etc.**:

- **You have the ability to fix a piece of equipment but we don't want you to fix the equipment. we just need you to know almost as much as the techs.**:

- **Provide product training from time to time.**:

- **The spare parts guy report to you.**:

- Manage warranty process through company CRM.
- Liaise with HQ Service dpt and manage the warranty bgt.
- Liaise with HQ product management about product updates and new releases.
- Support parts dpt.
- Support sales team with product knowledge.
- Occasionally PDI high value machines.
- Coordinate the various service providers nationally.

**Annual Base Salary - $160,000**
**Plus 11% Super**
**Plus a Company 4x4 vehicle,** all expenses are paid for by our company includes reg, insurance, fuel, wear and tear, new Tires and if you want one of those yellow-tree air fresheners to hang off your mirror......... buy your own.

**And a KPI Bonus structure up to $10,000 each year.**
For those who are not familiar with the acronym of” KPI’s” this simply means on how well you perform the basic duties of your job. Simply everyone has a job description, if you perform all the duties well, you will receive an additional $10,000 at the company Christmas party, if you do most of it well and you screw up a few times you will only receive $7000 at the company Christmas party.

Job number - 6089

Contact - Mark

Contact number - 1300 889 731