Insurance Claims Investigator

2 weeks ago

Parramatta, Australia QBE Full time

Primary Details

Time Type: Full time

Worker Type: Employee

Responsible for managing a portfolio of investigations into suspected non genuine or fraudulent claims (motor, property and compulsory third party). This role will work closely with the National Investigations Manager and the Fraud Analysts to reduce QBE’s fraud exposure across claims.

Insurance Claims Investigator- Location: Parramatta- Type: Permanent, full time- Hybrid role, Happy to talk flexible working

The opportunity

This is a rare and exciting opportunity for an experienced Investigator to join our Claims Fraud Investigations team.

You will be responsible for managing a portfolio of investigations into suspected non genuine or fraudulent claims (motor and property) and experience in people risk (CTP, Workers Compensation and Liability) investigations would be highly regarded. This role will work closely with the National Investigations Manager and the Fraud Analysts to reduce QBE’s fraud exposure across claims.

Your new role

A day in the role may look a bit like this:
- Analysing suspected fraudulent and non-genuine general insurance (GI) and people risk claims- Manage a high volume of investigation referrals in accordance with ICA Code of Conduct- Instruct and manage external investigative service providers to ensure effective cost and efficient services are provided- Provide strategic investigative advice to claims- Interpret data and detect instances of fraud and anomalies in a timely manner- Implementing the appropriate action to combat fraud/high risk exposure- Contribute to the refinement of processes and procedures to improve fraud analysis and procedures- Ability to adapt to legislative and industry changes- Excellent planning and time management skills with the ability to meet competing priorities

About you- Extensive claims management experience in the general insurance area- Law enforcement or Insurance Investigation experience highly regarded.- Strong analytical and attention to detail skills- Strong time management and ability to manage high volumes

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too? Your career at QBE — let’s make it happen

**Benefits**:
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice- 18 weeks’ gender-equal flexible leave for all new parents, including paid super- The ability to maximise retirement savings through voluntary super contributions and company matching- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums-
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:
- 2021 LinkedIn Top Employer & HRD Employer of Choice- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards- Platinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion- Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)- Family First accredited employer since 2021

APPLY NOW and let’s make it happen

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at

Application Close Date: 14/06/2024 11:59 PM

How to Apply:
Equal Employment Opportunity:
QBE is an equal oppo

  • Insurance Claims Investigator

    2 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee Responsible for managing a portfolio of investigations into suspected non genuine or fraudulent claims (motor, property and compulsory third party). This role will work closely with the National Investigations Manager and the Fraud Analysts to reduce QBE's fraud exposure across...

  • Insurance Claims Investigator

    2 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee Responsible for managing a portfolio of investigations into suspected non genuine or fraudulent claims (motor, property and compulsory third party). This role will work closely with the National Investigations Manager and the Fraud Analysts to reduce QBE's fraud exposure across...

  • Claims Officer

    2 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Location: Parramatta NSW/Hybrid role** **Type: Full time - 12 month fixed term contract** **The opportunity** At QBE, we are always looking for empathetic and eager to learn insurance claims professionals for our commercial property claims team. If you have strong customer service...

  • Insurance Claims Officer

    2 months ago

    Parramatta, Australia Northbridge Recruitment Full time

    Experience using Excel and SAP is required - $53.00 per hour + super - Contract: End Date: 22/12/2023 We are seeking a highly motivated and detail-oriented Insurance Claims Officer to join our team. In this role, you will work closely with the CFO and business managers to collate, analyse and calculate the value of insurance claims to submit on behalf of...

  • Claims Officer

    2 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer** **Location: Parramatta, NSW** **Work Type: Permanent, full-time hours** **The opportunity** At QBE it's not just what we do, but how we do it - we are an inclusive and supportive team of insurance professionals with a focus on service excellence for our valued customers...

  • Claims Officer

    4 days ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer - Commercial Motor Claims** **Location: Parramatta, NSW** **Type: 12-month fixed term contract, full time** **The opportunity** At QBE we have an exciting opportunity to join our team of industry professionals in this Commercial Motor Claims officer role based out of our...

  • Claims Officer

    3 days ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Location: Parramatta, NSW** **Work Type: Permanent, full-time hours** **The opportunity** At QBE it's not just what we do, but how we do it - we are an inclusive and supportive team of insurance professionals with a focus on service excellence for our valued customers and...

  • Claims Officer

    2 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer** - **Location: Parramatta, NSW**: - **Type: Permanent, full-time hours** **The opportunity** At QBE we have an exciting opportunity to join our team of industry professionals in this Motor Salvage Claims Officer role based out of our global Head Office in Parramatta. Bring...

  • Claims Officer

    4 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer** - **Location: Parramatta, NSW**: - **Type: Permanent, full-time hours** **The opportunity** At QBE we have an exciting opportunity to join our team of industry professionals in this Motor Salvage Claims Officer role based out of our global Head Office in Parramatta. Bring...

  • Claims Officer

    2 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer - CTP** Location: Parramatta, NSW Position: Permanent, Full-Time **The Opportunity** At QBE, we are always looking for empathetic and eager to learn Insurance Claims Professionals for our claims team. If you have strong customer service experience and a passion for helping...

  • Property Officer

    2 months ago

    Parramatta, Australia Connect One Recruitment Full time

    **Highly sought after NSW Government Organisation - **$37.74 per hour + super - **4-month Contract Role Our client is a large NSW Government Organisation who are seeking Property Officer - Insurance Claims to join their team. The role is part of a team that is responsible for delivering high quality, consistent and timely property related services that are...

  • Claims Officer

    4 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee - **Permanent full-time role**: - **Location Parramatta** **The opportunity** At QBE, we are always looking for empathetic and eager to learn Insurance Claims Professionals for our claims team. Supporting people get their lives back on track after sustaining major injuries and making a...

  • Claims Officer

    3 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee - **Location: Parramatta, NSW**: - **Type: 12-month fixed term contract, full time hours** **The opportunity** This is a great opportunity to be part of the Corporate Fleet space. Promote QBE's products and services through fostering great relationships with customers and stakeholders,...

  • Factual Investigator

    7 days ago

    Parramatta, Australia Procare Group Full time

    Join a leading national provider of insurance risk and solutions services! - Excellent remuneration and bonus incentive structure on offer! - Comprehensive induction and ongoing support provided! We are seeking **motivated and dedicated** professionals to join our NSW factual investigations team as we continue to expand! We are seeking **senior factual...

  • Factual Investigator

    7 days ago

    Parramatta, Australia Procare Group Full time

    Join a leading national provider of insurance risk and solutions services! - Excellent remuneration and bonus incentive structure on offer! - Comprehensive induction and ongoing support provided! We are seeking **motivated and dedicated** professionals to join our NSW factual investigations team as we continue to expand! We are seeking **factual...

  • Claims Officer

    4 days ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **The opportunity** We are offering a 12-month contract opportunity for a Claims Officer within our Financial Lines claims team. This role is dedicated to ensuring the efficient and proficient handling of Financial Lines insurance claims, with a primary focus on delivering high-quality claims...

  • Claims Officer Ctp

    2 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Full time Permanent Position** **Parramatta Location** - Do you love to help others? Do you want to help people get their lives back on track after sustaining major injuries? - Make a positive impact in assisting people when they need it the most - Continue to learn and grow your knowledge...

  • Service Manager Claims, Personal Injury

    3 weeks ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Service Manager** - Location: Parramatta - Type: Permanent, Full Time **The Opportunity** The position of Service Manager is responsible for providing direction, and coordination for a team of Case Managers, a Technical Specialist, and an Injury Management Specialist. You will provide...

  • Service Manager Claims, Personal Injury

    4 days ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Service Manager** - Location: Parramatta - Type: Permanent, Full Time **The Opportunity** The position of Service Manager is responsible for providing direction, and coordination for a team of Case Managers, a Technical Specialist, and an Injury Management Specialist. You will provide...

  • Claims Officer

    5 days ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer - Commercial/Heavy Motor** - **Location: Parramatta, NSW**: - **Type: 12-month fixed term contract, full-time hours** **The opportunity** At QBE we have an exciting opportunity to join our team of industry professionals in this Commercial/Heavy Motor Claims Officer role...