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Contact Centre Agent
3 weeks ago
Contact Centre agent role in Brisbane
**Your new company**
This organisation is committed to providing Queensland with the best service possible. They are looking to hire a Contact Centre Agent in their Brisbane office.
**Your new role**
Reporting to the Contact Centre Team Leader, your primary role purpose will be to deliver a specialised customer service.
- Delivery of exceptional customer service in accordance with the organisational values.
- Identifying customer needs and providing all possible solutions to ensure that we can help them.
**What you'll need to succeed**
- Sound experience and understanding of straightforward procedures or systems.
- Experience in a Contact Centre or Customer Service role would be advantageous.
- Demonstrated customer service experience - that includes building customer confidence, active listening, and excellent telephone manner
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2856406
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