Customer Interactions

2 weeks ago


Parramatta, Australia Sime Darby Motors Full time

**Job Details**:

- Reference #- 49314- Location(s)- Parramatta- Expertise- Call Centre- Job level(s)- Experienced- Work type(s)- Temporary- More details (document)

Do you have the passion for developing relationships and providing exceptional customer experiences over the phone? As a Customer Interaction Consultant at Sime Darby Motors Australia, you will have the opportunity to make a positive impact on our business and our customers every day.

We are expanding our team and want to give you the opportunity to grow with us in this exciting role in our call centre team. We are currently seeking enthusiastic and motivated consultants to join our team, located in Parramatta.

**If successful in this position, you will enjoy**:

- Permanent, Full Time position working Mon - Fri with a rotating roster
- A supportive team environment with a stable and internationally recognised organisation
- Access to an employee benefits account including discounts on groceries, electronics and more
- Ongoing development opportunities
- The opportunity to represent some of the world's most iconic and prestigious automotive brands

Reporting to the Contact Centre Manager, in this role you will be primarily responsible for inbound and outbound sales customer communications. **You will be an integral part of our customer experience and possess the following skills and experience**:

- Proven ability to provide high levels of customer service
- A confident phone manner with the ability to convert inbound and outbound calls to appointments
- Strong attention to detail with the ability to adhere to set standards and instructions in entering customer information and booking details.
- Experience and interest in the automotive industry with knowledge of dealer management systems (e.g. Pentana) _is desired, but not essential._
- Sound Microsoft Office and systems knowledge with fast and accurate data entry
- A learning orientation to maintain current knowledge of assigned brands, products and services.

The Customer Interaction Consultant role is ideal for someone who thrives on delivering exceptional customer experience, utilising their communication skills & maintaining a busy schedule.

This is not an opportunity to be missed

**For further information about the role, please contact Pat Anbarasu, Contact Centre Manager on 035 537 894.



  • Parramatta, Australia Ashdown Consulting Full time

    $36.25 per hour + super - 11-month contract - Parramatta **Customer Service Officer | 11 Month Contract | $40.23 P/H Incl. Super** - $36.25 per hour + super - 11-month contract - Parramatta **About the company** Working for a multi-national electronics and appliances manufacturer and distributor that has a passion for making life easier for its customers....


  • Parramatta, Australia Link Group Full time

    Join Our Team as Phone-based Customer Support Officers in Parramatta, Sydney! Are you a people person who thrives on delivering exceptional customer service over the phone? We have exciting opportunities starting in May 2024 for individuals dedicated to creating outstanding customer experiences. About Us: At LINK Group - Corporate Markets, we're seeking...


  • Parramatta, Australia Bupa Full time

    A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...


  • Parramatta, Australia Bupa Full time

    **_A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...


  • Parramatta, Australia Dental Corporation Full time

    A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...


  • Parramatta, Australia people2people Full time

    Social Media Community & Content Specialists are responsible for fostering one of Australia’s best social communities by driving advocacy through engaging conversations while providing best in class customer service and support. This role is dedicated to responding to and engaging with the online community across its owned platforms including Facebook,...

  • Medical Receptionist

    4 weeks ago


    Parramatta, Australia BJC Health Full time

    **About the Company** BJC Health is passionate about patient care, exceeding expectations, and our team’s wellbeing and mental health. Our values define us. These are to: - be good with people - play like a pro with hunger & passion - lead with humility. At BJC Health, we encourage professional development and education for our teams. You will have...

  • Bartender

    1 month ago


    Parramatta, Australia Al Aseel Restaurants Full time

    **Duties & responsibilities**: - Customer service including customer interaction, presentation of the bar menu and assessing customer needs, and making suggestions - Prepare alcoholic and non-alcoholic beverages - Knowledge and preparation of an array of cocktails and mocktails - Replenish stock and maintain the organisation of the bar area - Ensure the bar...

  • Medical Receptionist

    4 weeks ago


    Parramatta, Australia BJC Health Full time

    **About the Company** BJC Health is passionate about patient care, exceeding expectations, and our team’s wellbeing and mental health. Our values define us. These are to: - be good with people - play like a pro with hunger & passion - lead with humility. At BJC Health, we encourage professional development and education for our teams. You will have...

  • IT Technical Analyst

    4 weeks ago


    Parramatta, Australia Uniting Full time

    At Uniting we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. Our focus is always on the people we serve. We are **bold, imaginative, respectful, **and** compassionate.** **_ About the Role:_** This is a role within the IT Service Support team and is responsible for...

  • Duty Manager

    1 month ago


    Parramatta, Australia Crown Hotel Parramatta Full time

    Are you looking for more excitement in your role as a duty manager? Do you want to work in a venue that offers live music and entertainment? The Crown Hotel located in the Parramatta CBD on vibrant Church Street, surrounded by restaurants and bars is looking for enthusiastic individuals with management experience. You’ll help lead an enthusiastic team...

  • Sales Associate

    1 month ago


    Parramatta, Australia Foot Locker Corporate Services, Inc. Full time

    Overview: You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and...

  • Shuttle Bus Driver

    1 month ago


    Parramatta, Australia CDC NSW Full time

    Sign on bonus of $3000 for qualified Bus or Heavy Vehicle Drivers! - Two Permanent Full-Time shuttle driver vacancies! - Paramatta location | Morning and Afternoon Shift | Employee Benefits **About Us**: ComfortDelGro Corporation Australia (CDC) is the largest private bus operator in NSW. Our people are our most valued asset, they are the heart of our...

  • Rental Sales Agent

    4 weeks ago


    Parramatta, Australia Avis Budget Group Full time

    **About Avis Budget Group** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex**: - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience...


  • Parramatta, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...


  • Parramatta, Australia Alexander Appointments Full time

    $33 - $35 per hour + Super depending on experience | Long term temp role - Experienced Administration Officer | Westmead location - Not For Profit, Community focused | Health Services - **$33 - $35 per hour + Super depending on experience | Long term temp role**: - **Experienced Administration Officer | Westmead location**: - **Not For Profit, Community...

  • Solutions Architect

    1 month ago


    Parramatta, Australia Michael Page Full time

    About Our Client The clients primary objective is to enhance the overall customer experience by delivering efficient, accessible, and innovative services across various domains, including transport, licensing, registrations, and more. The department aims to streamline processes, improve accessibility, and foster positive interactions between citizens and...


  • Parramatta, Australia HSBC Full time

    Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...


  • Parramatta, Australia Optus Full time

    **Assistant Store Manager**: **Date**:8 Aug 2023 **Location**: Parramatta, Australia **Company**:Singtel Group **So, why Optus?** Our vision is to be Australia's most loved everyday brand with lasting customer relationships. By creating unique customer connections, being digital everywhere and delivered by our amazing people. Every role at Optus helps us...

  • Solutions Architect

    4 weeks ago


    Parramatta, Australia Michael Page Full time

    Contract RoleHybrid WorkingAbout Our ClientThe clients primary objective is to enhance the overall customer experience by delivering efficient, accessible, and innovative services across various domains, including transport, licensing, registrations, and more. The department aims to streamline processes, improve accessibility, and foster positive...