Back of House

7 months ago


Melbourne, Australia Acquire BPO Full time

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Are you ready to join an exciting and rapidly growing customer service project, working with awesome people within a fun and supportive work environment?

If so, Acquire BPO has an opportunity for you

We are looking for passionate and experienced Customer Service Representatives to assist us with providing an exceptional customer experience for a leading health insurance provider

About the role
- Respond to general health insurance enquires
- Handle calls regarding claim status, estimates and eligibility
- Record customer interactions clearly
- Assisting customers with payments
- Assisting with customer account related issues
- Maintain accurate customer account information
- Handling large volume of calls daily

Skills and Experience
- Excellent in customer service and great problem solving skills.
- Experience in a call centre environment
- Able to communicate with professionalism, across all support platforms.
- Demonstrate strong communication and computer skills
- Motivated to deliver and achieve Key Performance Indicator’s (KPI’s)
- Strong attention to detail
- Complaint-handling experience is an advantage
- Ability to build rapport quickly with different types of customers
- Excellent active listening skills

What We Offer
- Competitive salary
- Full Time Contract (38 hours per week Monday - Friday)
- Extensive Paid Training
- Ongoing Training and Development
- Inclusive and Supportive work environment - Everyone is welcomed
- Fun & Rewarding Team Incentives
- Wellbeing and Support Program (EAP)
- CBD Office Location

What We Value

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life

Join the A-Team and experience the A-Life



  • Melbourne, Australia Hector's Deli Full time

    **ABOUT HECTORS**: As we grow as a business, we remain a small business. Our mission will always be perfecting simplicity, making everyday food exceptional, and creating real growth and opportunity within the industry that we love. We’re looking for a Back of House Supervisor to join our team in South Melbourne. **ABOUT YOU**: We're searching for food...

  • Back of House Manager

    3 months ago


    Melbourne, Australia Compass Group Australia Full time

    **Back of House Manager** - Join a dynamic team in a role that emphasises staff development and offers a unique opportunity for career growth within an event culinary setting. - Showcase your culinary expertise and revolutionise stadium dining at Melbourne Olympic Park. - Your culinary expertise will turn concessions into destinations for food enthusiasts,...

  • Back of House Manager

    3 months ago


    Melbourne, Australia Compass Group Full time

    The Position Strategic Staffing: Develop and execute weekly rosters and work schedules for up to 150 team members to ensure optimal staffing levels aligned with business demands for both year-round business and Australian Open operations. Operational Oversight: Lead daily operations of the department, ensuring adherence to service standards,...


  • Melbourne, Australia Hector's Deli Full time

    **ABOUT HECTOR'S** Since 2017, we have been serving fresh sandwiches (and salads), made by Chefs. Our mission will always be perfecting simplicity, making everyday food exceptional, and creating real growth and opportunity within the industry that we love. We have three established Delis in Melbourne and we’re opening a fourth space in the Melbourne CBD...

  • Back of House

    6 months ago


    Melbourne, Australia Hector's Deli Full time

    **ABOUT THE JOB**: Looking to join a team that's not just about work, but about a shared commitment to excellence and making a meaningful impact? Our Richmond Deli & South Melbourne Delis are looking for Back of House Supervisors to lead our team through each day. **ABOUT HECTOR'S**: We have 3 thriving Delis in Melbourne and big dreams to expand across the...


  • Melbourne, Victoria, Australia Techforce Personnel Full time

    About Techforce PersonnelAs a proud partner of PeopleIN – Australia's biggest ASX listed family of staffing brands with 25 offices across the country, Techforce Personnel harnesses the extraordinary impact of talented people across various industries.A Competitive Salary for Your ExpertiseWe offer an estimated salary of $60,000 - $80,000 per annum for...

  • Back of House

    6 months ago


    Melbourne, Australia Shore Solutions Full time

    We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! come together to support the most exciting missions in the world! Do you want to work for one of Australia’s most...


  • Melbourne, Australia Shore Solutions Full time

    We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! - We’re an award-winning global outsourcer providing contact center and back office services on behalf of our...


  • Melbourne, Australia Bowltiful Lanzhou Beef Noodle Full time

    We're open position for both Front of House and Back of House which located at CBD, Glen Waverly and Box Hill. If you're interested with the position please mentioned the location as well. **Front of house** We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff...

  • Executive Assistant

    1 month ago


    Melbourne, Australia Foundation House Full time

    Permanent part-time position (0.6 EFT) - Brunswick based offices, free onsite parking, close to PT - Support a passionate team of 4 General Managers **Your Impact** As an Executive Assistant, you will report directly to the General Manager Corporate Services and work collaboratively with the EA to the CEO to provide high-quality support to the Foundation...

  • Executive Assistant

    4 weeks ago


    Melbourne, Australia Foundation House Full time

    About the role - Permanent part-time position (0.6-0.8 EFT) - Brunswick based offices, free onsite parking, close to PT - Support a passionate team of 4 General Managers Your Impact As an Executive Assistant, you will report directly to the General Manager Corporate Services and work collaboratively with the EA to the CEO to provide high-quality support to...


  • Melbourne, Australia City of Melbourne Full time

    **Permanent full-time opportunity**: - **$138,183 - $155,523 **(dependent on skills & experience) **+ 11% Super**: - **Provide exceptional leadership and strategic support**: - **Excellent employee benefits** We are the City of Melbourne, a City of possibility and place to be bold and inspirational. Situated on the traditional lands of the Bunurong Boon...


  • Melbourne, Australia Department of Families, Fairness and Housing Full time

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a...


  • Melbourne, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to...


  • Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    About the Role:The Victorian Department of Families, Fairness & Housing is seeking a highly skilled and motivated individual to join their team as a Housing Development Specialist.As a key member of the project delivery team, you will contribute to the development and delivery of complex projects focused on increasing access to affordable housing for...


  • Melbourne, Australia Department of Families, Fairness and Housing Full time

    **Job Title: Housing Services Officer** - Client centred role engaging with people and the community. - Promote and support the wellbeing of vulnerable Victorians. - Build your career in this dynamic role. - Rewarding work - every day you know you're making a real difference. **About the role**: We are seeking an enthusiastic individual who is passionate to...

  • Host - Rooms

    4 weeks ago


    Melbourne, Australia Hyatt House South Melbourne Full time

    Summary **About Hyatt House South Melbourne**: At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Hyatt House hotels make guests feel genuinely at home with an elevated, spacious and perfectly...


  • Melbourne, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a...

  • Commercial Lawyer

    4 weeks ago


    Melbourne, Victoria, Australia Mahlab Full time

    About the RoleAs a highly skilled commercial lawyer, you will be responsible for providing expert legal advice to stakeholders on diverse matters including general commercial agreements, tenders, procurement, IT, and HR. You will work closely with colleagues across construction and engineering projects, assisting with both front and back-end matters and...

  • Event Sales Manager

    4 weeks ago


    Melbourne, Australia Supernormal - Trader House Full time

    Supernormal - Trader House Supernormal is looking for an Event Sales Manager! Event Sales Manager - Supernormal Supernormal is a lively, all-day, Asian inspired restaurant with a contemporary Japanese aesthetic. The refectory-style dining room is flanked by a long, open kitchen and bar; downstairs lies a secret space for events, parties and karaoke....