Driving Examiner/customer Service Advisor

18 hours ago


Brisbane, Australia Transport and Main Roads Full time

As Driving Examiner/Customer Service Advisor you will use your ability, knowledge and experience to: - Conduct driving assessments to determine the competency of applicants for all classes of driver licence held by the incumbent. Develop and maintain comprehensive knowledge of required services to be able to perform service interactions including procedures, processes and customer channel options. Deliver essential government services, including licensing, registration and other products, through a variety of communication channels to enable customers to complete their requests in an efficient and effective manner. For example, but not limited to, licencing, deceased estates, vessel registration and a range of other customer services. Contribute to ensuring the integrity and accuracy of information through reviewing and authorising transactions to confirm that quality assurance requirements have been met, and transactions have been processed accurately and in accordance with TMR policies and procedures. Demonstrated knowledge of, or the ability to rapidly acquire knowledge of the Act, Regulations, Policies and practices relating to the driver licence assessment function. Maintain up to date knowledge of industry standards and product safety as they relate to the driver licence assessment function. Exercise discretion to suggest improvements to customer service delivery processes and tools and support corporate change initiatives. Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to Customer Service Officers and/or less experienced Driver Examiners in customer services, systems and products. Exercise judgement when necessary to solve immediate problems in situations where precedent has been set and procedures/processes clearly outlined, in consultation with the appropriate Supervisor or Manager. In the circumstances where both the Manager (Customer Service Centre) and the Senior Advisor (Service Management) are absent for a limited period of time you may be asked to supervise the operations of a customer service centre. Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.


  • Driving Instructor

    7 days ago


    Brisbane, Australia 2Wards Driving Full time

    Coastwide Driving School is part of Queensland's largest RACQ Approved Driving School which has been teaching Queensland students to drive since 1959. As an Instructor we offer you: Consistent new and existing customer lesson bookings Dedicated Call Centre Manager to assist with any issues Large targeted marketing spend Full digital diary and booking system...


  • Brisbane, Australia Dyson Full time

    **Summary**: **Salary**: Competitive Team: Customer Service and Inside Sales **Location**: Australia - Brisbane Coopers Plains Service Centre **About Us**: Dyson is a global technology company that transforms every category it enters with iconic inventions that work, perform and look very different - it’s about better ideas and better technologies, to...

  • Service Advisor

    7 months ago


    Brisbane, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep...


  • Brisbane, Australia Westpac Group Full time

    Permanent position at St George, Brisbane City! - Part-time, 20 hours per week - Gain access to amazing employee benefits and discounts **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs....

  • Service Advisor

    8 months ago


    Brisbane, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep...

  • Service Advisor

    2 months ago


    Brisbane, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep...

  • Service Advisor

    1 month ago


    Brisbane, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep...

  • Service Advisor

    6 hours ago


    Brisbane, Australia Inchcape Full time

    **About Us** Keystar Autoworld is part of Inchcape Australia who are a leading player in the automotive services sector operating in the distribution, retail and logistics markets and specialise in the Kia, Subaru and Isuzu brands and more. **What’s the opportunity?** We are on the hunt for an experienced Service Advisor to join the team. This role...

  • Customer Advisor

    6 months ago


    Brisbane, Australia NAB - National Australia Bank Full time

    **Customer Advisor - Gold Coast Region, QLD (Mon-Fri, 32-36 hours per week)**: **Job no**: VOLRCAGCQLD22 **Business unit**: Personal Banking **Work type**: Permanent Part time **Region**: QLD- Brisbane South & Gold Coast - **Kick start your career in the banking and finance industry**: - **Work in a collaborative and inclusive team environment and as part...

  • Customer Advisor

    5 months ago


    Brisbane, Australia Sunwater Limited Full time

    Full Time**Location**: Brisbane**Job type**: Customer Service**Applications close**: 06 Sep 2024 E. Australia Standard Time **Customer Advisor**: **Work.** Are you a strategic thinker with a passion for project excellence? Join Sunwater as a Customer Advisor, where you’ll play a vital role in delivering high-quality customer support services within a...

  • Service Advisor

    7 months ago


    Brisbane, Australia AUTOrecruit Full time

    Major-franchise dealership - Supportive management team - Fantastic career opportunity Our client is seeking an experienced Service Advisor to join their major-franchised operations in the southern suburbs of Brisbane. The role would suit someone that has experience as a Service Advisor, and who wants to join a fantastic group, with real, long-term career...

  • Service Advisor

    7 months ago


    Brisbane, Australia AUTOrecruit Full time

    Competitive remuneration package, with vehicle included - Strong brand - Supportive and welcoming environment Our client is seeking an experienced Service Advisor to join their Brisbane CBD dealership. The role would suit someone that has experience as a Service Advisor, who wants to join a large group, with real, long-term career prospects. Your duties...


  • Brisbane, Australia Westpac Banking Corporation Full time

    Customer Service Advisor **Join a supportive team in our Calamvale Branch** **Permanent full time position** **Customer service role working with the local community** **How will I help?** You'll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs...

  • Customer Advisor

    7 months ago


    Brisbane, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: QLD- Brisbane inner - **Maintain great work / life balance in this fantastic part-time role with NAB**: - **Exciting customer service role - no two days are ever the same!**: - **Work in a collaborative & inclusive team environment & as part of your local community!** It’s more than a career at NAB....

  • Customer Advisor

    18 hours ago


    Brisbane, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: QLD- Brisbane South & Gold Coast - **Maintain a perfect work / life balance in this fantastic part-time role with NAB**: - **Exciting customer service role - no two days are ever the same!**: - **Work in a collaborative & inclusive team environment & as part of your local community!** It’s more than a...


  • Brisbane, Australia AIG Full time

    #LI-JC1 Who we are We are a leading global insurance organisation with operations in approximately 70 countries and jurisdictions. AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions and other financial services. These diverse offerings include products and services that help businesses and...


  • Brisbane, Australia Parliamentary Service Full time

    About Us The People and Culture (P&C) unit of the Parliamentary Service operates within the Corporate and Electorate Services division and is led by the Manager of People & Culture. Working closely with the Payroll Services unit, People and Culture deliver a range of human resource support services. Whilst operating for almost two years now we have clear...


  • Brisbane, Australia First Grade Recruitment Full time

    **Digital Customer Experience Advisor** **Location**:Logan City Council - 150 Wembley Road, Logan **Rate**: $48.03 per hour + Super **Contract Length**: ASAP - September Logan City Council is seeking a passionate and savvy Digital Customer Experience Advisor to join the team. This is an exciting opportunity to play a crucial role in shaping the online...

  • Service Advisor

    1 week ago


    Brisbane, Australia AUTOrecruit Full time

    OTE c$80,000 - $100,000 - Monday to Friday role - Great work culture Our client is seeking Service Advisor to join their busy team in Kedron - OTE c$80,000 - $100,000 - Monday to Friday role - Great work culture Ideally, they are searching for an experience Service Advisor, who wants to join a fantastic group, with real, long-term career prospects. **Your...


  • Brisbane Central Business District, Australia HAYS Full time

    An international coal mining house is seeking a permanent Open Cut Examiner/Supervisor **Your new company** This forward-thinking organisation which dominates the mining industry on an international scale, specialises in a range of commodities and services. They require an experienced Open Cut Examiner (OCE) to join one of their largest surface thermal...