Member Support Consultant Marion

6 months ago

Sydney, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
Member Support Consultants (MSC's) at our Marion club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

  • Urban Planning Specialist

    1 month ago

    Sydney, New South Wales, Australia City of Marion Full time

    Urban Planning Assistant PositionWe are seeking a highly skilled and motivated Urban Planning Assistant to join our dynamic Planning and Development team at the City of Marion. As a key member of our team, you will play a vital role in providing front-line customer service, assessing development applications, and working closely with subject matter experts...

  • Xmas Retail Team Member

    4 weeks ago

    Sydney, New South Wales, Australia Sportscraft Full time

    We are seeking dynamic and enthusiastic individuals to join our Xmas Casual team at Sportscraft, SABA & JAG David Jones stores in Adelaide/Marion/West Lakes.In this role, you will be working closely with the team to deliver exceptional customer service, maintain high store presentation standards, and share your product knowledge and styling tips to drive...

  • Gardening Professional

    2 weeks ago

    Sydney, New South Wales, Australia ld total Full time

    Exciting Opportunity for Experienced Gardening ProfessionalsMarion, Full-Time PositionVacancy in Trades & ServicesPlease Quote Reference Number 98186Gardening and Landscape VacanciesAttractive Remuneration Packages - $73,150 per annumPosition Based in YarravilleAbout LD TotalLD Total is a multi-award winning landscape company specialising in landscape and...

  • Seasonal Retail Sales Associates Wanted for David Jones Adelaide/Marion/West Lakes Stores

    2 weeks ago

    Sydney, New South Wales, Australia Sportscraft Full time

    We are seeking highly motivated individuals to join our team as Christmas Casual Consultants at Sportscraft, SABA & JAG David Jones Adelaide/Marion/West Lakes stores.As a Seasonal Retail Sales Associate, you will work closely with the team to create a magical shopping experience for our customers during the festive season. Your primary responsibilities will...

  • Festive Sales Consultants for Sportscraft Stores

    3 weeks ago

    Sydney, New South Wales, Australia Sportscraft Full time

    Christmas Casual OpportunityWe are seeking highly motivated and customer-focused individuals to join our team as Christmas Casual Consultants at our Sportscraft, SABA & JAG David Jones Adelaide/Marion/West Lakes stores during the festive season.About the RoleThis is an excellent opportunity to work closely with our experienced team members in a fast-paced...

  • Festive Season Retail Consultants

    3 weeks ago

    Sydney, New South Wales, Australia Sportscraft Full time

    We are currently seeking motivated and enthusiastic Christmas Casuals to join our team at Sportscraft, SABA & JAG David Jones Adelaide/Marion/West Lakes stores. Our ideal candidates will have excellent communication skills and a passion for delivering exceptional customer service.This role is perfect for individuals who thrive in fast-paced environments and...

  • Customer Experience Manager

    3 weeks ago

    Sydney, New South Wales, Australia Commonry Full time

    We're seeking a highly motivated, passionate, proactive leader to inspire a team and drive our David Jones Marion Concession Pad to success. You will be a people-centric supervisor with a goal to lead, develop and motivate the team to create inspirational customer experiences contributing to overall commercial success.Key Responsibilities:Mentor, lead and...

  • Member Support Consultant

    3 months ago

    Sydney, Australia Fitness First The Zone Full time

    FFitness First The Zone - Sydney, New South Wales, Australia Full time A$60.0-65.0k (Annually) Sales/Marketing New **The opportunity**: **Member Support Consultants** (MSC's) at Sydney CBD location The Zone are the driving force behind the success of **Fitness First**. They are the first people to interact with our members and have inspired thousands of...

  • Member Support Consultant

    6 months ago

    Sydney, Australia Hatch Full time

    Hatch is supporting Goodlife Health Clubs (Fitness and Lifestyle Group) to find a great Member Support Consultant to join their team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Fitness and Lifestyle Group. **About the role at Fitness and...

  • Casual Retail Consultants for Christmas Season at Sportscraft David Jones

    2 weeks ago

    Sydney, New South Wales, Australia Sportscraft Full time

    At Sportscraft, we are seeking motivated and enthusiastic individuals to join our team as Casual Retail Consultants for the festive season at our David Jones Adelaide/Marion/West Lakes stores.This role is an excellent opportunity to gain valuable retail experience, develop your skills in customer service, and work closely with our experienced team to deliver...

  • Member Support Consultant Menai

    6 months ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that...

  • Member Support Consultant The Zone

    2 months ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Member Support Consultant Cronulla

    3 weeks ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Member Support Consultant Rockdale

    2 weeks ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Member Support Consultant Cronulla

    1 month ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Member Support Consultant Cronulla

    5 days ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Member Support Consultant The Zone

    2 days ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Member Support Consultant Barangaroo

    2 months ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that...

  • Member Support Consultant Rockdale

    4 weeks ago

    Sydney, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Change Manager

    6 months ago

    Sydney Olympic Park, Australia INDEX Consultant Full time

    **About INDEX Consultants**: INDEX Consultants delivers technology solutions to drive business success. We are part of a $6.9B Tokyo-based global group, with Australian offices in Melbourne, Sydney, Canberra and Brisbane. We take great pride in being trusted advisors to the Public, Financial Services, Energy & Resources, Health and Education...