Recovery Specialist

4 weeks ago

Docklands, Australia MLC Life Insurance Full time

MLC Life Insurance we have been protecting the lives of Australians for over 130 years. We respect the role we play in providing peace of mind for our customers, and we never lose sight of it.

**The Role**

Are you looking to advance your career utilising your rehabilitation expertise to coach and support a team of Claims Consultants in an alternative setting to make a real difference in people’s lives?

This exciting role in life insurance is for you.

We have a 12-month fixed term opportunity available for an experienced Recovery Specialist. Reporting to the Manager, Rehabilitation Services, your primary responsibility is to provide evidence based occupational rehabilitation expertise to the Claims team.
- In this role, you will:_
- Provide coaching and advice to a team of Claims Consultants to help them better understand medical conditions, occupational and functional capacity;
- Ensure appropriate wellness and return to work strategies and services are in place for our customers;
- Work collaboratively to deliver Recovery expertise within the team by providing best practice and viable recovery advice and solutions and to improve the quality of Wellbeing and Recovery knowledge across the team;
- Act as a point of reference for specialist recovery and rehabilitation information and advice;
- Manage and monitor external rehab providers to ensure rehab goals remain on track and are appropriate; and
- Challenge ‘Status Quo’ thinking and ensure a holistic approach of each customer’s condition and circumstances are considered when determining the best recovery and return to work options.

**About You**:

- A minimum of 5 years’ experience as an occupational rehabilitation professional with qualifications in either Occupational Therapy, Physiotherapy, Rehabilitation Counselling, Psychology or Exercise Physiology;
- Current registration with relevant professional body;
- Understanding of the Life Insurance industry;
- Experience in developing and coaching others;
- Experience working in a highly collaborative environment; and
- Working in a complex or multi-disciplinary team where members are interdependent for individual and team success.

**Our Purpose**

MLC Life Insurance is one of Australia’s leading life insurance specialists and a member of the Nippon Life Insurance Group, one of the world’s leading insurers. We are guided by our simple purpose: ‘A Promise for Life’. We provide almost 1.2 million Australians with reassurance that they and their loved ones will be supported when they need it most. It’s a promise that provides peace of mind and helps them sleep at night.

Our purpose is supported by Our Values of Do What’s Right, Deliver Together, Make it Simple, Own it and Aim High. It’s how we work together and behave every day in every interaction with our customers, partners and each other that defines who we are.

**Our Strategy**

Our strategy puts our customers at the centre of our ambition to be Australia’s leading and most trusted life insurer. It is through the commitment, energy and talent of everyone at MLC Life Insurance, working together, that we make a positive contribution to the lives of our customers. To support all of us to be at their best every day, we offer a flexible work environment centred on development, wellbeing, recognition and contribution.

With more than 1500 people nationally, we believe our success is built on the unique contribution of our people. Diversity and Inclusion is core to what we believe in and who we are. We aspire for everyone at MLC Life Insurance to feel valued and respected for who they are.

**Why Choose Us?**
- At MLC Life Insurance, you will have the opportunity to:

- work with a WGEA cited Employer of Choice for Gender Equality
- enjoy flexible work options and an inclusive environment where everyone is respected and valued for who they are and their unique contribution
- embrace a culture of customer centricity and an ambition to be Australia’s leading, most trusted Life Insurer
- access a range of benefits including competitive salary, lifestyle leave, two days volunteer leave every year, recognition of service milestones; and
- wellness and lifestyle offerings including access to Uprise - our Digital Wellbeing Program, as well as discounts on a variety of lifestyle and entertainment products and services.


**Primary Location***: AU-VIC-Docklands

**Work Locations***: Level 16, 727 Collins St Level 16 727 Collins St Docklands 3008

**Job***: Customer

**Organization***: MLC Limited

**Schedule***: Fixed Term

**Employee Status***: Group Level 3

Full-time

:
**Job Posting***: 15-Mar-2023, 10:16:31 PM

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