Performance Manager, Enterprise Change Centre of

1 month ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 61269
**Department**: Investment Management & Delivery Office
**Division**: Group Strategy & Transformation
**Location**: Melbourne
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

As part of ANZ’s commitment to excelling change and transformation, the Enterprise Change function (ECT) is at the heart of driving organisational-level strategies to embed adoption, enhance the realisation of benefits dependent on people, and uplift the quality of change delivery across our global business.

We are looking for a Performance Manager, Enterprise Change who will be responsible for supporting the overall performance of our Enterprise Change function, and will adopt a human-centred approach to analyse our data to building stories and organisational-strategies that improve overall change and transformation outcomes.

You’ll report to the Performance Lead, Centre of Excellence, and work with a team of highly experienced and passionate individuals across our Enterprise Change Team, and Group Strategy & Transformation division.

**Role Location**: Australia (Hybrid) - Based in 833 Collins Street, Docklands VIC 3008

**Role Type**: Permanent, Full-Time (40 hours/week)

Role Responsibilities

**Operational Excellence**: Support the Performance Lead to drive operational excellence of the Enterprise Change Team and the quality of change delivery across the ANZ group.

**Analyse and Report**: Lead in analysing enterprise-wide change health, performance reporting, insights, and dashboards.

**Data Analysis and Visualisation**: Build cutting-edge visualisations and dashboards of ECT trends, insights, and digitise current approaches and tools for better insights and actions.

**Enterprise Change Risk Analysis**: Collate and analyse program-level risks to identify emerging themes, insights and actions to uplift change management maturity and delivery.

**Enterprise Change Efficiency Analysis**: Examine change management across the enterprise to identify areas for efficiency gains.

**Enterprise Change Analysis**: Use data to perform deep-dive analyses on the cumulative impact of change initiatives across the organisation

**Continuous Improvement**: Identify thematic improvements and incorporate them into change management, project management, and business management frameworks and approaches.

**Strategic Recommendations**: Utilise data from HR, programs and other sources to develop actionable insights and recommendations for refining project and change methodologies, and to increase change fitness and outcomes.

What will you bring?

We're looking for someone who's not just experienced in change management principles but is genuinely excited about turning data into narratives that drive action.

Ability to analyse complex data sets to derive actionable insights.
Capacity for strategic planning and thinking to improve change management methodologies and practices.
Proven track record in data analysis, with experience turning large data sets into actionable business insights.
Exceptional problem-solving skills to identify and address capability gaps and efficiency issues.
Proven ability to influence large and complex global businesses
Commercial acumen, experience working closely with senior stakeholders, program teams, and change management professionals
Experience in conducting benchmarking analysis against industry standards to identify areas for improvement.
Experience in data analysis methodologies, management, tooling, and visualization.
Experience with data-driven Change Management industry developments, trends, and research.
Tertiary qualification in data or behavioural sciences, or relevant work experience

As part of Group Strategy & Transformation, you’ll thrive in collaborative environments, possess a keen analytical mind, and are always on the pulse of industry developments

You’re not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture,

So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

29 March 2024, 11.59pm, (Melbourne Australia)

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