Product Manager

4 days ago

Sydney, Australia Commonwealth Bank Full time

**Product Manager - Cards Modernisation**

You’re an accomplished Credit Card Product Manager, driven to deliver exceptional outcomes.

We’re committed to delivering outstanding customer experiences.

Together we can achieve big goals, having a lot of fun along the way.

**We are building tomorrow’s bank today**

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. Within RBS, the Consumer Finance Team is responsible for end to end P&L management, product design, credit risk, acquisition & portfolio management and customer experience for Credit Cards and Personal Loans.

**Do work that matters**

As a **Product **Manager - Cards Modernisation **in Consumer Finance, you will be a squad member dedicated to our transformation agenda and delivering our future platform for cards. A once in a career opportunity, you will leverage your cards industry knowledge, thought leadership and strategic mindset to deliver a new platform, simplification of our Credit Card product and processes, plus feature enhancements and incredible customer outcomes.

**More specifically you will**:

- Lead across the Credit Cards Crew to enable multi-year transformational change, including delivery of the cards platform of the future
- Develop and implement the strategy for product simplification, migration and future state opportunities
- Develop relationships with and work closely with vendor(s) and internal vendor support teams
- Manage deliverables within the squad, including with delivery teams
- Be responsible for continued monitoring and proactive improvements of the product risk and control environment
- Ensure robust operational risk management, and continuous improvement of the product suite and processes
- Enhance and create exceptional Customer Journeys

**We want to hear from people who have**:

- 3 years + financial services experience
- Credit Card & Payment Processing knowledge
- Experience in vendor management
- Strong commercial acumen and strategy development skills
- Strong thought leadership & ability to work autonomously
- The ability and enthusiasm to act as a ‘change leader' in supporting transformational activities
- Experience dealing with a highly complex operational environment
- A track record of working collaboratively with multiple stakeholders across teams
- Proven problem-solving skills couple with a strong ability to innovation and think outside the box
- Relevant Tertiary degree highly regarded

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 06/07/2024

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